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Type Product title / description Pub Price
CommentWire
CommentWire

Gap looks to Australia to boost sales

US clothing retailer Gap has opened its first store in Australia in a bid to capitalize on the market's potential, stating that it intends to focus its brand positioning on product quality rather than discounting. However, as Australian consumers are continuing to be driven by value, Gap will have to offer a compelling proposition in order to gain favor among the growing legion of bargain hunters.

Published By Datamonitor
15 Sep 2010
CommentWire
CommentWire

UK banking: premium services will only succeed with the right benefits

Fee-based current accounts are now offered by many big FS players, but UK consumers appear unwilling to use them. Recent Datamonitor research shows that it may be the benefits themselves that are not attractive; therefore, offering the right extras will help to draw in consumers and strengthen the relationship they have with their bank.

Published By Datamonitor
24 Sep 2010
CommentWire
CommentWire

Price comparison websites: improving utility market transparency and competition

A growing number of price comparison websites are allowing consumers to compare relevant tariffs from numerous energy suppliers. Their role in some cases has expanded to allowing consumers to switch supplier. In addition, customer satisfaction survey results such as those from uSwitch are augmenting the role that these websites play in increasing market transparency and customer switching rates.

Published By Datamonitor
15 Oct 2010
CommentWire
CommentWire

UK financial services industry: transparency in product information is vital to regaining trust

The global financial downturn has cast doubt upon the integrity of the financial services industry. Consequently, openness and honesty are in demand from consumers who want simple, straightforward information from their providers. While some banks are taking steps to increase transparency, more needs to be done by all providers if they want to gain, and retain, the trust of consumers.

Published By Datamonitor
28 Oct 2010
Expert View
Expert View

Is Starbucks the future of the on-trade?

In its hometown of Seattle, Starbucks is experimenting with new store designs and layouts aimed at creating new evening and nighttime experiences for consumers. These new prototype retail outlets, which serve alcohol, are tipped to be the first of the next generation of stores for one of the world's most influential brands.

Published By Datamonitor
01 Nov 2010
Expert View
Expert View

Beer sales are still suffering from a recessionary hangover

Data released by the British Beer & Pub Association in October 2010 show that beer sales in the three months to the end of September were down by 10% compared to the same period last year. This is the worst quarterly rate of decline since the association's records began. Evidently consumers are still harboring a recessionary mindset, which is affecting even affordable luxuries such as beer.

Published By Datamonitor
02 Nov 2010
Expert View
Expert View

Tesco looks to the East for growth but must not neglect the UK

Competitive pressures are mounting in Tesco's domestic market and with growth in the UK set to become far more subdued, aggressively pursuing growth in its Asian operations is a sensible strategy for the grocer. However, Tesco must ensure that the emerging avenues of growth in the UK are exploited to the same extent as those provided by the exciting opportunities in its key growth region.

Published By Datamonitor
24 Nov 2010
CommentWire
CommentWire

Visa: new initiative will raise awareness of contactless payments among London consumers

Visa is carrying out the targeted launch of a new type of card terminal, one that will be connected to taxi meters. The scheme has the support of Transport for London, which already utilizes the contactless Oyster electronic ticketing system on much of the public transport services across the region. The initiative should raise the profile of the contactless payment method.

Published By Datamonitor
04 Jan 2011
Expert View
Expert View

Bank of America announces plans to charge monthly maintenance fees on its accounts

Bank of America plans to introduce tiered accounts for which customers will have to pay a maintenance fee. This means the reintroduction of premium bank accounts that will carry a charge of up to $25 a month. Given the current economic climate and the trend toward fiscal austerity, it seems unlikely that customers will be receptive to these accounts.

Published By Datamonitor
13 Jan 2011
CommentWire
CommentWire

UK: consumers need education on financial decisions

Datamonitor research shows that consumers in the UK are demonstrating many behaviors associated with low financial intelligence. Individuals are unwilling to take personal responsibility for their money, which ultimately leads to poor financial decisions. While the blame for mis-selling rests on the shoulders of providers, consumers should be taught how to make better-informed choices.

Published By Datamonitor
21 Jan 2011

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