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Type Product title / description Pub Price
Expert View
Expert View

"Predictable outcome" products proposed to help restore trust in UK financial services

The FSCP has called for the introduction of a range of straightforward "predictable outcome" products to reverse the loss of consumer trust experienced in the financial services sector. Changes to the advisory model through the introduction of the RDR and consumer demand for transparency and simplicity give strong weight to this proposal.

Published By Datamonitor
18 Aug 2011
Expert View
Expert View

N&P's poor rating for online security is a cause for concern for consumers

N&P has been rated worst for online security out of 12 large high street players in the UK. It is at risk of losing customers due to high levels of concern over identity theft.

Published By Datamonitor
19 Aug 2011
Expert View
Expert View

Consumers struggle to find the value in value-added accounts

The latest findings from consumer watchdog Which? show that UK consumers rarely make full use of the added features that come with many value accounts. Banks must incorporate flexibility into their packaged accounts if they are to offer a legitimate "value" product.

Published By Datamonitor
25 Aug 2011
Expert View
Expert View

UK: smaller current account providers are the most successful at producing satisfied customers

The largest players in the UK current account market are lagging behind smaller players on overall customer satisfaction, according to Datamonitor's FSCI survey. Satisfaction is a critical factor in both the retention and acquisition of consumers, making this an important issue as the Independent Commission on Banking makes easier current account switching a priority.

Published By Datamonitor
01 Sep 2011
ResearchWire
ResearchWire

PLA Innovation of the Week: a pie baking kit with everything you need for a homemade pie

Published By Datamonitor
07 Sep 2011
ResearchWire
ResearchWire

PLA Innovation of the Week: a new way to express yourself with temporary lip tattoos

Published By Datamonitor
22 Sep 2011
Expert View
Expert View

Halifax offers cash prizes to attract savers

Banks are under pressure to increase their capital ratios, but with little room to maneuver on interest rates, they have to come up with innovative means of attracting deposits. The Halifax Savers Prize Draw offers customers the chance to win prizes worth up to GBP100,000 every month, but consumers should be wary.

Published By Datamonitor
28 Sep 2011
ResearchWire
ResearchWire

PLA Innovation of the Week: a color-changing candle to brighten the mood and atmosphere

Published By Datamonitor
29 Sep 2011
Expert View
Expert View

Eftpos Australia evolves to compete in a new era of payments

Eftpos, Australia's largest payment card scheme, is to implement a new interchange fee in Australia effective as of October 1, 2011, to embrace a new era in the Australian payments system. Mixed responses are expected from all payments participants, from merchant operators and acquirers to card issuers.

Published By Datamonitor
05 Oct 2011
Expert View
Expert View

UK banks announce the latest successful year in the fight against fraud

Credit and debit fraud has experienced the largest decline in online transactions since the introduction of online banking and e-retailing to Britain. This is due to the heavy investment from the payment industry in new fraud detection technology.

Published By Datamonitor
10 Oct 2011

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