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Type Product title / description Pub Price
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Social media can increase return on investment

There is untapped potential for banks to engage their customers via social media. Although many banks have tiptoed into Twitter, Facebook, and the like, some are still unsure of where the benefits lie.

Published By Datamonitor
07 Jun 2013
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Social media a valuable #switching tool

Social media sites such as Facebook and Twitter represent crucial customer acquisition tools in Australia's increasingly competitive retail banking sector.

Published By Datamonitor
26 Jun 2013
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Sociable consumers shun mainstream lending

The fast-growing appetite for alternative lending sources reflects the mounting enthusiasm for social platforms and crowdsourcing.

Published By Datamonitor
04 Feb 2014
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Singapore banks must up their game

Singaporean banks need to step up their game when it comes to assisting clients with their financial affairs.

Published By Datamonitor
14 Feb 2014
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Seven-day switch poses little threat to the main banks

An advertising blitz is set to herald the introduction of seven-day account switching in September this year, but the Payments Council will have its work cut out to significantly increase the level of customer mobility.

Published By Datamonitor
23 Jul 2013
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Security top priority for Asia Pacific migrants

Banks targeting migrants from Asia Pacific need to educate this potentially lucrative segment about investment options, while leading with products that appeal to their need for financial certainty.

Published By Datamonitor
23 Oct 2013
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Security concerns unwelcome but lack of promotion also acts as a barrier to contactless adoption

NFC-enabled handsets can be adapted to take data from Barclays-issued Visa cards, allowing fraudsters to make purchases on websites that do not ask for secure data such as the CVV code. This is a wake-up call for Barclays that it must secure these data, possibly via encryption. After this, issuers must do more to promote the safety and benefits of contactless cards in order to boost adoption.

Published By Datamonitor
03 Apr 2012
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Secure Cloud threatens US payment networks

US banking association The Clearing House (TCH) is moving to the fore of consumer payments with a security service for mobile payments that has the potential to challenge processors and card schemes later on.

Published By Datamonitor
11 Jul 2013
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Santander winning the battle for innovation

Santander's innovation in the retail banking space is showing a return, with consumers choosing the bank as the number one option to move to if their own bank were to close. Innovation is essential in order to offer consumers choice and differentiate a proposition, but it is an area where the UK retail banking market as a whole is lacking.

Published By Datamonitor
05 Dec 2012
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Santander backs branches

In expanding it bricks and mortar presence, Santander is backing the branch to remain the primary source of new customer acquisitions despite the growth of digital channels.

Published By Datamonitor
23 Aug 2013

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