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Low interest rates depress savers

The last six months have seen unprecedented low rates of interest, which are great for borrowers but make life hard for savers. Datamonitor's Financial Services Consumer Insight survey revealed a trend of consumers wanting to shift their savings from long-term to short-term easy access, but this makes it even harder to find strong returns.

Published By Datamonitor
11 Sep 2009
CommentWire
CommentWire

UK car insurance providers must be careful about charging interest

The latest report from the Automobile Association in the UK reveals the extent to which car insurance providers charge for monthly repayments of car insurance premiums. Datamonitor's Financial Services Consumer Insight research suggests that this tactic may not be sustainable in the long term, given consumers' growing value awareness and the financial difficulties in which many find themselves.

Published By Datamonitor
13 Aug 2009
CommentWire
CommentWire

Food Innovation: why new is not always better

Ceaseless innovation is often seen as the lifeblood of growth in the otherwise mature and stable food and drinks industry. That was certainly the message at a recent meeting of US corporate leaders and key industry analysts. But effective innovation marries trend spotting to real consumer insight.

Published By Datamonitor
18 Feb 2003
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Metro Group and BP: Polish launch for loyalty card lends a competitive edge

European retail giant Metro Group has launched its multi-brand Payback loyalty card in Poland. The card will be accepted at Metro's hypermarket chain Real and BP service stations, as well as by other companies. The move is expected to be a success: the loyalty card is attractive to consumers and provides companies with additional insight not available from a single-brand loyalty scheme.

Published By Datamonitor
05 Oct 2009
CommentWire
CommentWire

US saving culture: the source of all problems?

Datamonitor's Financial Services Consumer Insights survey shows that the fundamental weakness in US savings behavior is a crucial driver of global imbalances. Despite the G20's intention to address the issue of imbalances in the world economy, US saving behavior must see a marked change if global imbalances are to be corrected and the $100 billion US current account deficit is to be paid back.

Published By Datamonitor
28 Sep 2009
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Downturn reveals weaknesses in UK consumers' pensions' savings plans

Datamonitor's Financial Services Consumer Insights survey reveals that attempts to promote pension savings have been a failure, with around 69% of individuals globally still not having any pension policy in place. Consumers in the UK are particularly vulnerable and may not be able to rely on overburdened state systems in their retirement, making private pensions more vital than ever before.

Published By Datamonitor
27 Jul 2009
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UK Customer Satisfaction Awards 2013: why the sector winners stand out

John Lewis may have been the leading name in the roll call of winners at last week's Verdict Customer Satisfaction Awards, but the Verdict poll of 5,900 consumers also revealed the winning retailers within individual sectors. Verdict's analysts give their insight into why these retailers stood out to their customers.

Published By Datamonitor
01 May 2013
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Health craze will continue to drive food and drink industries

By 2009, the low carb trend will be but a distant memory for the food industry and consumers alike. Cholesterol-reducing products, meanwhile, are set for a boom in growth. These are the conclusions of a survey of 1,250 food and drinks industry executives from around the globe, conducted by Reuters Business Insight...

Published By Datamonitor
02 Nov 2004
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Bionym brings biometric authentication to wearables

Bionym's multi-bank trial of Nymi Band will see the start-up capitalize on the rising ownership of contactless payment cards in Canada, tapping into the growing use of biometrics as a payment authentication tool.

Published By Datamonitor
17 Nov 2014
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Fees are fine, but they must be clear

In retail banking, good service is crucial to keeping customers happy and improving their loyalty. However, it is just as important, if not more so, to manage their expectations on fees.

Published By Datamonitor
17 Nov 2014

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