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Expert View
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Banks all around the world are being forced to increase deposits in order to comply with the forthcoming Basel III rules on funding. Most have already begun to do so and this is increasing APR-based competition, which has squeezed bank margins even in countries like Australia that weathered the global financial crisis and its aftermath relatively well.
Published By Datamonitor
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10 Dec 2012 |
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Expert View
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Consumers want to hold multiple products with their financial services provider. The problem is that banks are still selling products that are inappropriate for their customers, according to Which? research.
Published By Datamonitor
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07 Dec 2012 |
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Expert View
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Santander's innovation in the retail banking space is showing a return, with consumers choosing the bank as the number one option to move to if their own bank were to close. Innovation is essential in order to offer consumers choice and differentiate a proposition, but it is an area where the UK retail banking market as a whole is lacking.
Published By Datamonitor
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05 Dec 2012 |
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Expert View
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Nationwide has launched a free current account that pays 2% interest as long as customers deposit GBP1,000 every month. Minimum deposit requirements are an underutilized method of engaging customers with added value accounts.
Published By Datamonitor
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29 Nov 2012 |
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Expert View
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Handelsbanken has grown its presence in the UK over the last year. Its decentralized business model has aided this, along with its high customer satisfaction and loyalty levels. While competitors will struggle to recreate Handelsbanken's model exactly, providers should be looking to it to identify ways in which they can build a more sustainable approach to banking.
Published By Datamonitor
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28 Nov 2012 |
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Expert View
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The levels of mobile adoption in developed markets such as Germany and Italy are some of the lowest globally. Consumers in these markets need the additional benefits of mobile communicated to them if demand for this channel is to increase and providers are to reap the benefits.
Published By Datamonitor
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26 Nov 2012 |
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Expert View
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American Express's recent move to use TV viewing to boost its mobile commerce activity highlights a major growth opportunity for payment providers to boost engagement through a more tailored and direct avenue, as over half of US consumers currently use their mobile to shop online.
Published By Datamonitor
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26 Nov 2012 |
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Expert View
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Wealth manager Yellow Brick Road has entered into a deal with Macquarie Group, as part of which the latter will provide wholesale mortgage funding to Yellow Brick Road. The deal will see the wealth manager compete head-to-head with Australia's leading mortgage providers, with a strong focus on rate-based competition.
Published By Datamonitor
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19 Nov 2012 |
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Expert View
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A new PFM tool launched in the UK on November 16. Called "OnTrees," it offers consumers the usual PFM functionality, along with apps that allow access on the move. However, consumers remain indifferent towards PFM, and the site will find it a challenge to make any real impact.
Published By Datamonitor
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19 Nov 2012 |
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Expert View
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The JCB Mobile Wallet will require significant long-term investment to garner any real payoffs - particularly with regards to its features and offers - as nearly half of Japanese consumers currently have a mobile wallet but do not use it.
Published By Datamonitor
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16 Nov 2012 |
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Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Reports and briefs contain analyst driven analysis and opinion covering a specific market or issue.
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Insight for technology vendors into customer trends and pain points from key business decision makers.
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