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Type Product title / description Pub Price
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Clydesdale and Yorkshire ready to compete on interest rates

Clydesdale and Yorkshire Banks have launched an attractive current account. However, they face an increasingly competitive interest-paying current account market.

Published By Datamonitor
31 Oct 2013
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Square Cash trades security for convenience

Square's new email fund transfer service highlights the growing trend of mobile wallet providers looking to the P2P space to broaden their service functionalities. However, getting the balance right between convenience and security is crucial.

Published By Datamonitor
25 Oct 2013
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Customer apathy cools switching hopes

Seven day bank account switching has had a limited impact, a trend that looks set to continue. The UK's sticky current account market is a result of a number of factors, among which the length of time it takes to switch providers is just one.

Published By Datamonitor
24 Oct 2013
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Security top priority for Asia Pacific migrants

Banks targeting migrants from Asia Pacific need to educate this potentially lucrative segment about investment options, while leading with products that appeal to their need for financial certainty.

Published By Datamonitor
23 Oct 2013
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Western European immigrants need help saving

While immigrants from Western Europe are generally quite attractive as clients, they are the most likely to require savings products that help them to be disciplined savers.

Published By Datamonitor
16 Oct 2013
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Tap into happy hormones to boost savings

Customers are too often lured into saving through fear of what could happen if they don't. Banks would do better to emphasize the pleasurable outcomes of saving, as well as easy steps towards achieving the desired outcome.

Published By Datamonitor
11 Oct 2013
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Barclays empowers branch staff to boost loyalty

Barclays is using its most visible resource - its staff - to improve the customer experience and hence maximize customer retention. Selected branch employees have been trained to help customers use the latest technology.

Published By Datamonitor
26 Sep 2013
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NTT DOCOMO's virtual prepaid card faces usage struggle

NTT DOCOMO's new virtual Visa prepaid card service for online shoppers will require considerable long-term investment to garner any real payoffs, as there is a general unwillingness to use prepaid online in Japan.

Published By Datamonitor
26 Sep 2013
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eBay accelerates online/offline conflux

In unveiling its new strategies for 2013 and 2014, eBay provides a glimpse of the future of online commerce: a total blurring of the distinction between online and offline.

Published By Datamonitor
25 Sep 2013
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Digital advertising key to personalized service

The power of advertising on digital channels lies in its ability to satisfy the customer demand for a personalized experience.

Published By Datamonitor
23 Sep 2013

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