Opinion

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Type Product title / description Pub Price
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Barclays moves first on voice biometrics

Voice biometrics technology is expensive; however, failure to invest in the technology could leave banks trailing behind other sectors.

Published By Datamonitor
07 Jun 2013
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Barclays mimics Apple with roaming cashiers

The rapid take-up of digital services by the smartphone generation has led banks to consider how to adapt to the changing role of the branch. Barclays UK is removing its branch counters, leaving cashiers to roam around clutching tablets.

Published By Datamonitor
16 Jul 2014
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Barclays gets ahead of the curve with a new personalized approach to current accounts

In the face of growing concerns regarding the selling of packaged accounts Barclays is being proactive, taking a flexible approach to fee-based accounts. Although Barclays is not offering full flexibility due to the costs of providing more specialized insurance, this approach should help banks to overcome the issues surrounding packaged accounts.

Published By Datamonitor
20 Jun 2012
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Barclays empowers branch staff to boost loyalty

Barclays is using its most visible resource - its staff - to improve the customer experience and hence maximize customer retention. Selected branch employees have been trained to help customers use the latest technology.

Published By Datamonitor
26 Sep 2013
CommentWire
CommentWire

Barclays Capital: a chance to make money from thin air?

Barclays Capital has announced that it is to launch an investment product designed to expose investors to carbon market risk. The product concerned is a tracker that follows worldwide CO2 price movements. Although carbon markets are still in their infancy and volatile, this could prove an opportunity to effectively make money from thin air.

Published By Datamonitor
26 Feb 2007
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Barclays beats the competition online

Barclays' online banking platform has been identified by Datamonitor as the most differentiated in the UK market. The top UK banks were compared on attributes including front page functionality and personalization. Its online offering aligns with its overall brand strategy, which is focused on digital and smart technology.

Published By Datamonitor
01 Feb 2013
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Barclays Bank's acquisition of ING Direct UK highlights the continuing impact of the banking crisis

The recently announced takeover of ING's UK business by Barclays highlights the contrasting fortunes that different providers are facing in the wake of the banking crisis. While Barclays is taking advantage of market conditions to expand its retail operations, ING is being forced to sell off assets at a loss in order to meet conditions set down by regulators in the wake of its 2008 bailout.

Published By Datamonitor
09 Oct 2012
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Barclays Bank sees opportunities in predicted doubling in size of buy-to-let mortgage market

In a move that highlights the growing health of the buy-to-let sector of the mortgage market, Barclays Bank has announced that it wishes to greatly expand the amount of buy-to-let lending it carries out. The bank aims to as much as quadruple the amount of buy-to-let lending it currently conducts to at least 10% of all its mortgage lending in 2012.

Published By Datamonitor
11 Oct 2011
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Barclays Bank becomes the latest party to advocate an end to "free" banking

The "free if in credit" model of retail banking has come under renewed attack in the UK. Barclays Bank has claimed that the lack of revenue from free accounts drove the major banks to engage in the mis-selling practices that have recently attracted censure. The bank has therefore become the latest in a succession of parties to advocate the introduction of monthly fees to help clean up the market.

Published By Datamonitor
17 Aug 2012
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Barclays and Lloyds increase their shares of the UK retail deposit market

The top six UK retail deposit takers in the UK have seen their share of the total market increase in recent years, with Barclays and Lloyds registering the largest gains. This indicates that customers care more about deposit and high street rates than the battered reputation of these banks; it is also a clear blow to government attempts to reduce the role of the "big banks" in the market.

Published By Datamonitor
31 Oct 2012

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