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CommentWire
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The Commonwealth Bank of Australia has launched Coinland, a virtual online game designed to educate primary school children in money management and the consequences of spending. With new Datamonitor findings highlighting a lack of understanding and engagement between banks and consumers, this new initiative sees Commbank well poised to capitalize on this gap in the market.
Published By Datamonitor
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21 Apr 2010 |
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CommentWire
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The UK government has made the banking industry solely responsible for financing the creation of a free national financial advice service. Despite the added cost, investing in such a scheme should prove beneficial to traditional financial services providers, both in its potential to re-engage consumers, and also by having the industry publicly take its share of responsibility for the crisis.
Published By Datamonitor
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25 May 2010 |
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Expert View
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DeviceFidelity's launch of an NFC-enabling cover for the iPhone follows hot on the heels of other developments to convert mobile handsets into contactless form factors. Given the sensitivity surrounding the NFC business model, this will provide added impetus for acquirers to build contactless acceptance but risks alienating mobile operators from future discussions around mobile payments.
Published By Datamonitor
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28 May 2010 |
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Expert View
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Visa Europe recently announced that the number of its PayWave cards in issue is growing more quickly than expected, and claimed that there will be further growth as more issuers enter the contactless space. While this is a positive sign, overall card numbers are still comparatively low, while merchant acceptance remains very weak: the market is far from reaching a tipping point.
Published By Datamonitor
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09 Jul 2010 |
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Expert View
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After entering a number of new markets this year, Inditex is poised to enter the Australian and South African markets in 2011. Its plans for expansion, which include introducing global online retail platforms, will ensure that it keeps one step ahead of its international rivals, and will provide an opportunity for rejuvenation in the local clothing markets.
Published By Datamonitor
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20 Jul 2010 |
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CommentWire
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In recognition of its achievements in social and environmental banking, the Co-operative Financial Services has beaten 110 financial institutions from 44 countries to win the FT Sustainable Bank of the Year Award. The bank's success in the UK market, despite consumers there not being as 'green-minded' as some of their counterparts abroad, is testament to the longevity of an ethical brand message.
Published By Datamonitor
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11 Aug 2010 |
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CommentWire
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The number of bank branches in the UK has decreased by a fifth in the last decade as a drop in footfall and increased cost cutting leads to closures. The rise of internet banking has been blamed in part, but Datamonitor's research shows that despite high levels of online activity, consumers still welcome a multi-channel approach.
Published By Datamonitor
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18 Aug 2010 |
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Expert View
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Diageo's organic sales and profits increased by 2% in the 2010 fiscal year, driven by the growth of its key premium, super/ultra-premium and reserve brands. Despite the economic uncertainty, Diageo is confident about the future, predicting even stronger results in the coming year.
Published By Datamonitor
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27 Aug 2010 |
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CommentWire
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Online bank First Direct has received the highest overall rating in the Which? customer satisfaction survey. The bank consistently receives excellent feedback from its customers, despite not offering the best rates. Its focus on customer experience, honesty and openness effectively targets the Authenticity trend, which is currently highly in demand from consumers.
Published By Datamonitor
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03 Sep 2010 |
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CommentWire
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A YouGov survey of consumer attitudes toward personal insurance provisions has found that consumers would be more loyal if the provider remembered them and their history. This apparent desire for personalization could help insurers distinguish themselves in the increasingly price-driven UK market.
Published By Datamonitor
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10 Sep 2010 |
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Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Reports and briefs contain analyst driven analysis and opinion covering a specific market or issue.
Opinion and market commentary from Datamonitor's industry experts.
Insight for technology vendors into customer trends and pain points from key business decision makers.
Business information covering a specific market or issue.