Opinion in United Kingdom

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Type Product title / description Pub Price
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Wanted: flexible travel insurance policies

Insurers need to find the middle ground between annual and single-trip policies and develop travel insurance products that are more flexible to meet consumer needs, in order to tap into parts of the market that are not fully exploited.

Published By Datamonitor
08 Aug 2014
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Banks must simplify overdraft charges

The UK overdraft market has seen declining lending volumes for a number of years due to falling customer use and a tougher regulatory stance. Banks must simplify overdraft charges to reverse this trend.

Published By Datamonitor
08 Aug 2014
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TfL no game-changer for contactless

Transport for London (TfL)'s decision to open its closed-loop transport payments system to other contactless form factors will have a minimal impact on wider UK contactless acceptance.

Published By Datamonitor
06 Aug 2014
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Mortgage providers left vulnerable

While banks and building societies have become much more cautious since the crash of 2008, they remain vulnerable to mortgage customers without insurance in place.

Published By Datamonitor
05 Aug 2014
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Big Six will double profits - but politics is to blame

The UK's Big Six energy suppliers will double their profits over the next 12 months according to Ofgem's recent Supply Market Indicator report. The primary reason for this is a drop in wholesale gas prices.

Published By Datamonitor
05 Aug 2014
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Consumer focus needed in travel insurance

UK travel insurers need to increase their focus on consumer needs in order to differentiate their offerings, improve customer satisfaction, and tap into unexploited parts of the market.

Published By Datamonitor
01 Aug 2014
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Santander's monthly fees a winner

There may be a future for fee-charging current accounts after all. Santander's recent customer acquisition success proves that consumers are willing to pay for their current account if they feel they are getting good value.

Published By Datamonitor
01 Aug 2014
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More clarity on driving abroad needed

There is ongoing confusion among UK drivers as to what their car insurance cover is when they travel abroad. Insurers should use this as an opportunity to promote their car insurance products and services, while at the same time educating drivers.

Published By Datamonitor
31 Jul 2014
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RBS turns the corner

RBS's surprise doubling in profits in the first half of 2014 is the first real sign that the UK bank has come through the worst of the crisis. It also gives RBS a strong platform from which to relaunch its consumer proposition.

Published By Datamonitor
30 Jul 2014
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Digital vital to capturing youth market

A digital strategy is essential to making inroads into the youth market. Banks need to focus on using new communication channels and social media to engage with teenagers.

Published By Datamonitor
23 Jul 2014

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