Opinion in United Kingdom

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Type Product title / description Pub Price
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Telephone still crucial to online insurance propositions

Brokers with an online presence are proving popular with insurers operating in fast-flowing, high volume commercial lines. However, it's the additional call service facilities that drive the true value of an internet-based proposition.

Published By Datamonitor
12 May 2015
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ZugarZnap illustrates new breed of insurer

The launch of a new insurer focused on online distribution, social content, and customer engagement signals the next generation of provider - not to mention the disruption the existing market will increasingly face.

Published By Datamonitor
11 May 2015
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Mobile cheque imaging a clear win for Barclays

The convenience provided by mobile cheque imaging is fast becoming a must-have current account feature for UK consumers - banks need to sit up and take note.

Published By Datamonitor
06 May 2015
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Lloyds partners with Newcastle University

Lloyds Banking Group has partnered with Newcastle University's Computing Science department to create digital solutions that improve engagement with younger consumers.

Published By Datamonitor
01 May 2015
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Insurance market ripe for disruption

The benchmark for customer services and experiences is ever rising. Lagging behind in innovation, insurers need to consider and adapt to the inevitable impact of disruptive new players, approaches, and consumer needs in the market.

Published By Datamonitor
30 Apr 2015
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SMEs without insurance risk legal woes

Many SMEs still do not understand they are legally obligated to hold certain types of insurance, which leaves them vulnerable to costly mistakes. The insurance industry must do more to educate business start-ups and ensure they buy the right cover.

Published By Datamonitor
28 Apr 2015
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Barclays aims for loyalty with Blue Rewards

Barclays' new rewards program Barclays Blue Rewards offers cashback to holders of its current accounts and other products. This is likely to prove more effective at retaining existing customers than acquiring new ones.

Published By Datamonitor
24 Apr 2015
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Brokers must retain trust after acquisition

UK brokers must strive to maintain the trust of new customers after making an acquisition, especially those who may have had a particular affiliation with the acquired firm.

Published By Datamonitor
22 Apr 2015
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Interview: Claire Cockerton, CEO of Innovate Finance

On April 9, 2015, Datamonitor Financial visited Innovate Finance's offices in Canary Wharf, London to speak to its CEO and founder Claire Cockerton about the UK fintech scene.

Published By Datamonitor
15 Apr 2015
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PSR will shake up the UK P2P market

The UK peer-to-peer (P2P) space is about to change drastically as the new Payment Systems Regulator (PSR) aims to give challengers and disruptors a leg up versus the major banks.

Published By Datamonitor
15 Apr 2015

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