Opinion in United Kingdom

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Type Product title / description Pub Price
CommentWire
CommentWire

Abbey National: a right job

This week has been bad even by Abbey National's recent standards. Capping off a terrible year, the bank has announced that it will record a loss in 2002 after a profit of GBP1.9 billion in 2001 - and also that the managing director of its retail banking division has resigned. The nature of the problems facing Abbey National aren't unique, but their scale is certainly unrivalled.

Published By Datamonitor
29 Nov 2002
CommentWire
CommentWire

Abbey National: another chink in the armor

Published By Datamonitor
14 May 2001
CommentWire
CommentWire

Abbey National: back to its roots

The sale of First National will enable Abbey to refocus on its core retail banking business. At the right price, it offers the successful bidder a strong position in the UK point of sale finance market - but further industry concentration appears unlikely.

Published By Datamonitor
25 Sep 2002
CommentWire
CommentWire

Abbey National: banking on a new image

Abbey National [ANL.L] finally unveiled its new image last week, a move estimated to cost in excess of GBP11 million. It will now be called by the shorter name 'Abbey' and has dropped its famous umbrella logo in favor of a rainbow pastiche. But ultimately, Abbey will only find profitability if it moves beyond surface changes and successfully simplifies its customer approach.

Published By Datamonitor
29 Sep 2003
CommentWire
CommentWire

Abbey National: banking on online investments

Abbey National has an immediate audience for it's the new fund supermarket service through its retail customer base. However, its success is dependent on the bank's ability to cross-sell to existing account holders: something that retail banks have struggled to do in the past. Abbey will have to market its product carefully.

Published By Datamonitor
24 May 2002
CommentWire
CommentWire

Abbey National: first high-street casualty of the card wars

Published By Datamonitor
20 Mar 2001
CommentWire
CommentWire

Abbey National: going back to the future

Abbey National likes to use the slogan 'because life is complicated enough'. Life certainly seems complicated for the UK bank at the moment, as it searches for a new CEO, refocuses on its core mortgage and savings business, and is the subject of takeover rumors. One bright spot is its online unit, Cahoot, which has slashed its losses and grown customers.

Published By Datamonitor
25 Jul 2002
CommentWire
CommentWire

Abbey National: in your interest

Abbey is looking to take on the 'big four' high street banks. It will up interest rates on its current account from the industry standard of 0.1% to 3%, making it the best rate available. The move, which will cost GBP25 million over the course of 2002, is likely to win Abbey new customers. However, it remains to be seen how loyal they will be.

Published By Datamonitor
10 Jan 2002
CommentWire
CommentWire

Abbey National: losing more than money

Abbey National [ANL.L] made losses of GBP144 million in H1 2003, resulting from the poor performance of wholesale banking operations. Abbey is in the process of selling off a large number of its non-core businesses to concentrate on its core savings and loans business in the UK. However, it runs the risk of disposing of some useful assets.

Published By Datamonitor
31 Jul 2003
CommentWire
CommentWire

Abbey National: missing ingredient not found in coffee

Abbey National [ANL.L] was the first major bank to provide coffee shops in some of its branches. However, encouraging customers to spend longer in the bank hasn't actually increased sales. It might be time for banks to stop looking for new ways to make their branches attractive and start refocusing on the basics.

Published By Datamonitor
28 Jul 2003

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