Opinion in United Kingdom

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Type Product title / description Pub Price
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Santander's monthly fees a winner

There may be a future for fee-charging current accounts after all. Santander's recent customer acquisition success proves that consumers are willing to pay for their current account if they feel they are getting good value.

Published By Datamonitor
01 Aug 2014
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Consumer focus needed in travel insurance

UK travel insurers need to increase their focus on consumer needs in order to differentiate their offerings, improve customer satisfaction, and tap into unexploited parts of the market.

Published By Datamonitor
01 Aug 2014
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More clarity on driving abroad needed

There is ongoing confusion among UK drivers as to what their car insurance cover is when they travel abroad. Insurers should use this as an opportunity to promote their car insurance products and services, while at the same time educating drivers.

Published By Datamonitor
31 Jul 2014
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RBS turns the corner

RBS's surprise doubling in profits in the first half of 2014 is the first real sign that the UK bank has come through the worst of the crisis. It also gives RBS a strong platform from which to relaunch its consumer proposition.

Published By Datamonitor
30 Jul 2014
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Digital vital to capturing youth market

A digital strategy is essential to making inroads into the youth market. Banks need to focus on using new communication channels and social media to engage with teenagers.

Published By Datamonitor
23 Jul 2014
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UK smart meters will soon be indispensable

The UK Department of Energy and Climate Change (DECC) has announced that 98,600 smart meters were installed in households in the first quarter of 2014, a marginal increase from the 95,300 installed in Q4 2013. It is likely that we will see more than 100,000 installations in the second quarter of 2014 to take the total number of smart meters in UK domestic properties to approximately 450,000.

Published By Datamonitor
23 Jul 2014
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Metro Bank shifts customer expectations

Metro Bank is demonstrating how it uses customer demand to drive innovation. Its newly launched mobile app enables its customers to relax in the event of a lost or stolen card. The move will also lead to an overall shift in consumer demand.

Published By Datamonitor
23 Jul 2014
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Zurich sets ambitious SME target

With its new e-trading broker platform Zurich's declared intention is to take a 10% share of the SME market. However, it has a number of challenges to overcome first.

Published By Datamonitor
22 Jul 2014
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Wonga aiming for lower profits?

After much criticism, Wonga has finally shown willingness to amend its business practices in a bid to step away from its position as the industry's punching bag. And the changes are coming from Wonga rather than being enforced by regulators.

Published By Datamonitor
21 Jul 2014
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Ageas riding high in motorcycle insurance

In recent years Ageas has fought hard to sit at the forefront of motorcycle insurance, and is currently hot on the heels of the market's largest underwriter Aviva. Yet it will require a dogged effort from Ageas to make this niche segment, which hasn't grown in recent years, work for it.

Published By Datamonitor
18 Jul 2014

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