Opinion in United Kingdom

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Type Product title / description Pub Price
Expert View
Expert View

Pub education for British expats

Mobile banking penetration is low among British expats. Providers reaching out to this otherwise well banked segment need to invest in customer education to increase mobile banking adoption rates.

Published By Datamonitor
25 Oct 2013
Expert View
Expert View

Customer apathy cools switching hopes

Seven day bank account switching has had a limited impact, a trend that looks set to continue. The UK's sticky current account market is a result of a number of factors, among which the length of time it takes to switch providers is just one.

Published By Datamonitor
24 Oct 2013
Expert View
Expert View

POS extended warranty providers under pressure

Regulatory scrutiny has challenged point-of-sale (POS)-focused extended warranty providers over the last decade, but it is the shifting retail environment that is leading post-POS competitors to contest their market dominance.

Published By Datamonitor
23 Oct 2013
Expert View
Expert View

Direct channel strengthens within SME insurance

While the majority of the commercial insurance market is dominated by brokers, in the SME market consumerization and the use of multiple channels by insurers are impacting traditional models and driving long-term change.

Published By Datamonitor
23 Oct 2013
Expert View
Expert View

Co-op deal presents opportunity for Nationwide

The transfer of The Co-operative Bank to majority ownership by outside investors will undermine its ethical reputation, presenting an ideal opportunity for its closest competitors to poach its customers.

Published By Datamonitor
23 Oct 2013
Expert View
Expert View

Small players sweep up UK acquisitions

In the UK large international wealth managers have taken a back seat, with smaller competitors becoming the most active in the market as a result of the fallout from the Retail Distribution Review.

Published By Datamonitor
17 Oct 2013
Expert View
Expert View

The rise of B2B switching sites increases SME churn rates

Datamonitor Energy's recently published report entitled "The Drivers of Churn Rate, Switching, and Contract Length for UK B2B Energy Customers" found that SME churn rates increased during 2010-12. This has been driven by the growing penetration of switching sites, which have fundamentally altered customer behavior.

Published By Datamonitor
17 Oct 2013
Expert View
Expert View

Drop in motor insurance premiums not sustainable

While some reduction in costs is expected as a result of recent legislation to curb whiplash claims, it might not be enough to justify the fall in motor insurance premiums over the last year.

Published By Datamonitor
17 Oct 2013
Expert View
Expert View

A video is worth a thousand words

In-car cameras are rising in popularity as a method of establishing liability and fighting fraud. The technology has great potential for complementing telematics propositions and should be advocated by insurers.

Published By Datamonitor
16 Oct 2013
Expert View
Expert View

Wonga lowers risk with Big Data

Using Big Data analytics to harness a plethora of information on customers will enable providers to more accurately assess the creditworthiness of borrowers.

Published By Datamonitor
16 Oct 2013

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