Opinion in United Kingdom

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Type Product title / description Pub Price
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Public sector insurers face growing liability claims

As yet another investigation into abuse claims hits the UK headlines, public sector insurers should be looking to increase their reserves, with the impact on liability claims likely to be significant.

Published By Datamonitor
09 Jul 2014
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Keys to cross-sales success

Tighter rules on sales processes, coupled with a growing tendency among consumers to shop around, have created a challenging environment for cross-sales. However, tactics can be employed to soften the blow of this profitability squeeze.

Published By Datamonitor
09 Jul 2014
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Bollington takes the digital lead

UK brokers must follow Bollington's example of investing in digital capability if they are to keep up with the changes in client purchasing behavior.

Published By Datamonitor
08 Jul 2014
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Aviva selected top insurer by small brokers

According to a Datamonitor Financial survey commercial brokers most commonly place business with Aviva for eight of 14 products. Demonstrating a favored position among small brokers, there remains room for Aviva to make its mark with larger brokers.

Published By Datamonitor
03 Jul 2014
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Overcapacity persists in the private motor market

The private motor insurance market continues to be shaped by the excess capacity present in the market. This is likely to persist for the time being, as exposure reductions by one player are met with growing appetite by others.

Published By Datamonitor
03 Jul 2014
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RBS opts for a digital future

The Royal Bank of Scotland (RBS) is to meet customer demand for online and mobile interaction by putting digital distribution at the heart of its personal and business banking proposition.

Published By Datamonitor
03 Jul 2014
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Banks using NISAs to boost profits

Banks have used the arrival of New ISAs (NISAs) to lower their interest rates on savings products and edge rates upwards on lending products to boost their margins.

Published By Datamonitor
02 Jul 2014
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Growing threat from alternative lenders to business

Business lending from non-traditional providers has grown in recent years, and a new government policy could give it the fuel to really take off.

Published By Datamonitor
01 Jul 2014
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Clarity is key for Barclays overdrafts

Barclays' decision to make its UK overdraft charges more straightforward will promote a greater sense of openness and trust in the bank, despite arguably leading to higher charges in many cases.

Published By Datamonitor
25 Jun 2014
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Barclays scraps passwords for biometrics

Barclays has introduced biometric identification for telephone banking to make identity verification quicker and more secure. However, expansion into more popular channels will make a real difference to the customer experience.

Published By Datamonitor
25 Jun 2014

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