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Expert View
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Barclaycard's announcement of the forthcoming launch of its Freedom loyalty scheme is a reflection of the increasing use of such initiatives by UK retailers. Loyalty programs can act as important footfall drivers and the data derived from them can allow for important consumer insight. However, it is important that their use is made attractive to consumers and retailers alike.
Published By Datamonitor
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28 Jan 2010 |
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Expert View
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John Lewis may have been the leading name in the roll call of winners at last week's Verdict Customer Satisfaction Awards, but the Verdict poll of 5,900 consumers also revealed the winning retailers within individual sectors. Verdict's analysts give their insight into why these retailers stood out to their customers.
Published By Datamonitor
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01 May 2013 |
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Expert View
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Smart card manufacturer Giesecke & Devrient and Sitronics Smart Technologies are partnering with Russia's largest mobile operator, Mobile TeleSystems, and Russia's second largest oil company, Lukoil, to launch contactless mobile payments systems at petrol stations, highlighting the growing inroads the sector is making in the Russian market.
Published By Datamonitor
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03 Nov 2011 |
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Expert View
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Competitive pressures are mounting in Tesco's domestic market and with growth in the UK set to become far more subdued, aggressively pursuing growth in its Asian operations is a sensible strategy for the grocer. However, Tesco must ensure that the emerging avenues of growth in the UK are exploited to the same extent as those provided by the exciting opportunities in its key growth region.
Published By Datamonitor
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24 Nov 2010 |
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CommentWire
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The newly christened Tesco Bank has parked its tanks on the banking world's lawn, declaring plans to offer both current accounts and mortgages to its customers, although not until the second half of 2010 at the earliest. By opting to wait up to a year or more, Tesco Bank could be missing a unique opportunity to capitalize on current consumer anger with the established banks.
Published By Datamonitor
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08 Oct 2009 |
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CommentWire
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After refusing to join the Government's scheme, Sainsbury's has decided to introduce its own new logo to help alleviate consumer confusion over what exactly constitutes "five portions" of fruit and vegetables. Retailers want to be seen as responsible, helpful and informative - offering value-added services alongside their food.<BR />
Published By Datamonitor
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25 Mar 2003 |
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CommentWire
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Tesco, already the UK's leading supermarket chain, confirmed its interest in bidding for Safeway on Wednesday. However, as Tesco tries to convince the OFT that its increased share would still be fair, it is possible that the whole matter will result in an enquiry into the supermarket sector. Tesco is keen to ensure its position doesn't deteriorate when this happens.<BR />
Published By Datamonitor
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23 Jan 2003 |
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CommentWire
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UK supermarket group Morrison's, normally as commendably steadfast as its northern roots, has launched a bid for the Safeway chain. The move is a canny one that would launch Morrison's into the big time. However, it is likely to spark a bidding war that could herald major changes for the industry's leading players, with tougher competition meaning that consumers will be the real winners.<BR />
Published By Datamonitor
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13 Jan 2003 |
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CommentWire
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The launch of two new guarana chocolate bars for UK clubbers highlights the increasing use of trend-spotting in product development. But while giant Cadbury relies on traditional advertising, newcomer Experentis will use experiential and event marketing to target its core audience more precisely. The smaller firm's approach could well pay off.
Published By Datamonitor
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09 Sep 2002 |
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Expert View
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Over the past five years we have seen the sports goods market become increasingly polarized. Serious sports enthusiasts are looking for specialist and professional products, while leisure shoppers want needs-based products at low prices. To grow in this market, retailers must decide who their target customers are, and ensure a strong point of differentiation to fight competition and drive sales.
Published By Datamonitor
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22 Nov 2012 |
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