Opinion in Europe

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Type Product title / description Pub Price
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Low-income customers can be profitable

Although not the typical focus for banks, low-income customers may be the key to increasing overall customer satisfaction levels.

Published By Datamonitor
10 Jul 2014
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Expert View

Smart energy: putting consumers first

A growing number of governments around the world are trying to create more transparent, efficient, and competitive energy markets. Smart meters will be key to this transition.

Published By Datamonitor
10 Jul 2014
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Expert View

Keys to cross-sales success

Tighter rules on sales processes, coupled with a growing tendency among consumers to shop around, have created a challenging environment for cross-sales. However, tactics can be employed to soften the blow of this profitability squeeze.

Published By Datamonitor
09 Jul 2014
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Public sector insurers face growing liability claims

As yet another investigation into abuse claims hits the UK headlines, public sector insurers should be looking to increase their reserves, with the impact on liability claims likely to be significant.

Published By Datamonitor
09 Jul 2014
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Expert View

Bollington takes the digital lead

UK brokers must follow Bollington's example of investing in digital capability if they are to keep up with the changes in client purchasing behavior.

Published By Datamonitor
08 Jul 2014
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Nuclear power to support future growth in Hungary's energy consumption

In Datamonitor Energy's latest update to its power supply and demand forecasts for Hungary, nuclear power will continue to play a major role in the country's energy supply, having accounted for the largest portion (almost 40%) of energy in 2013. Significant funding has been allocated to increasing nuclear energy generation, with two 1,200MW plants predicted to come online in 2023 and 2026.

Published By Datamonitor
07 Jul 2014
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Aviva selected top insurer by small brokers

According to a Datamonitor Financial survey commercial brokers most commonly place business with Aviva for eight of 14 products. Demonstrating a favored position among small brokers, there remains room for Aviva to make its mark with larger brokers.

Published By Datamonitor
03 Jul 2014
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HSBC/LGT deal shows Europe is worth a second look

The acquisition by LGT Bank of HSBC Suisse's book of primarily European client assets suggests that the region is finally recovering as a source of wealthy clients. Expect more assets to change hands as banks become more motivated to buy and sell.

Published By Datamonitor
03 Jul 2014
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RBS opts for a digital future

The Royal Bank of Scotland (RBS) is to meet customer demand for online and mobile interaction by putting digital distribution at the heart of its personal and business banking proposition.

Published By Datamonitor
03 Jul 2014
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Overcapacity persists in the private motor market

The private motor insurance market continues to be shaped by the excess capacity present in the market. This is likely to persist for the time being, as exposure reductions by one player are met with growing appetite by others.

Published By Datamonitor
03 Jul 2014

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