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Expert View
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The FSCP has called for the introduction of a range of straightforward "predictable outcome" products to reverse the loss of consumer trust experienced in the financial services sector. Changes to the advisory model through the introduction of the RDR and consumer demand for transparency and simplicity give strong weight to this proposal.
Published By Datamonitor
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18 Aug 2011 |
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Expert View
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Irish payment provider 3V has launched a bespoke GPR card in the UK aimed at the youth market. The card will offer customized security services and control over access to certain content. Datamonitor research suggests that consumers feel their existing cards meet their payments needs, but 3V's approach could help to surmount this problem by targeting consumers who do not yet have a payment card.
Published By Datamonitor
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02 Mar 2012 |
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Expert View
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Banks have struggled to balance security and convenience when it comes to online banking. ABN Amro offers an innovative solution that other banks should take heed of.
Published By Datamonitor
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07 Feb 2013 |
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CommentWire
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Alexon has lost half of its market value since April, meaning it could be ripe for a takeover bid. Alexon is believed to want a full company sale, but the limited synergies between the footwear and fashion arms of the business is likely to result in the business being split anyway.
Published By Datamonitor
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21 Aug 2006 |
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Expert View
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Allianz has set up a board-level committee tasked with ecological and social responsibility, becoming the first company globally to do so. Consumers want to see this type of demonstration of social responsibility by their financial services providers, as it highlights considerations wider than profitability. Consumers may also seek out providers with values that align with their own beliefs.
Published By Datamonitor
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20 Jul 2012 |
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Expert View
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American Express has extended its Sync service with social media site Twitter to allow users to pay for purchases using special hashtags. Although unlikely to remain anything but a niche offering, Amex's move is focused more on its traditional space of consumer targeting and reward programs.
Published By Datamonitor
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18 Feb 2013 |
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Expert View
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The Generation Recession report recently commissioned by Friends Provident has indicated that the UK is in the grip of a 'Psychological Recession', an assertion supported by Datamonitor research. While there is a significant disparity between the perceived effect of the recession on consumers and its actual effect on their day-to-day financial lives, such perceptions are perpetuating the problem.
Published By Datamonitor
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14 Aug 2009 |
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Expert View
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Asda delivered an impressive 12th successive quarter of market out-performance in Q1 2009, with like-for-like sales increasing by 8.4%. While Asda's strong price proposition is attractive to the current frugal consumer, therefore boosting growth, the retailer must continue to improve its quality perception to ensure that this performance is maintained in the long term.
Published By Datamonitor
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15 May 2009 |
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Expert View
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Due to concerns that UK consumers are saving insufficiently for their retirement, employees are to be automatically enrolled into pension schemes. The initiative will start to roll out in 2012 and will be fully implemented by 2018. However, due to the current squeeze on many consumers' incomes, Datamonitor believes that it is not the correct time to initiate the program.
Published By Datamonitor
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01 Feb 2012 |
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Expert View
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With complaints about financial firms on the increase, there is an opportunity to combat the very mistrust that is driving these grievances.
Published By Datamonitor
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30 May 2013 |
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Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Reports and briefs contain analyst driven analysis and opinion covering a specific market or issue.
Opinion and market commentary from Datamonitor's industry experts.
Insight for technology vendors into customer trends and pain points from key business decision makers.
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