Opinion in Europe

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Type Product title / description Pub Price
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"Predictable outcome" products proposed to help restore trust in UK financial services

The FSCP has called for the introduction of a range of straightforward "predictable outcome" products to reverse the loss of consumer trust experienced in the financial services sector. Changes to the advisory model through the introduction of the RDR and consumer demand for transparency and simplicity give strong weight to this proposal.

Published By Datamonitor
18 Aug 2011
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"Simplechannel," not omnichannel, is the holy grail

There is much discussion focused on omnichannel servicing and the benefits it brings to customer choice and convenience. However, banks can serve customers better by creating a single customer journey that is clearly signposted and simple to fulfil.

Published By Datamonitor
04 Nov 2014
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3V banks on prepaid parental control features hitting the spot

Irish payment provider 3V has launched a bespoke GPR card in the UK aimed at the youth market. The card will offer customized security services and control over access to certain content. Datamonitor research suggests that consumers feel their existing cards meet their payments needs, but 3V's approach could help to surmount this problem by targeting consumers who do not yet have a payment card.

Published By Datamonitor
02 Mar 2012
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ABN Amro: reclaiming online banking convenience

Banks have struggled to balance security and convenience when it comes to online banking. ABN Amro offers an innovative solution that other banks should take heed of.

Published By Datamonitor
07 Feb 2013
CommentWire
CommentWire

Alexon: giving itself the boot?

Alexon has lost half of its market value since April, meaning it could be ripe for a takeover bid. Alexon is believed to want a full company sale, but the limited synergies between the footwear and fashion arms of the business is likely to result in the business being split anyway.

Published By Datamonitor
21 Aug 2006
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Alipay poised for global acceptance

The strength of the Chinese e-commerce market is pushing e-tailers around the world to accept Alipay, which will eat into the market share of established online payments players.

Published By Datamonitor
18 Sep 2014
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Allianz is awake to the potential of a strong corporate social responsibility message

Allianz has set up a board-level committee tasked with ecological and social responsibility, becoming the first company globally to do so. Consumers want to see this type of demonstration of social responsibility by their financial services providers, as it highlights considerations wider than profitability. Consumers may also seek out providers with values that align with their own beliefs.

Published By Datamonitor
20 Jul 2012
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Amex launches Twitter payments

American Express has extended its Sync service with social media site Twitter to allow users to pay for purchases using special hashtags. Although unlikely to remain anything but a niche offering, Amex's move is focused more on its traditional space of consumer targeting and reward programs.

Published By Datamonitor
18 Feb 2013
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Apple Pay won't popularize NFC overnight

Apple's highly anticipated entry into the NFC market strengthens the case for the technology, but full-scale adoption remains unlikely in the short term.

Published By Datamonitor
10 Sep 2014
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Are we in the grip of a 'Psychological Recession'?

The Generation Recession report recently commissioned by Friends Provident has indicated that the UK is in the grip of a 'Psychological Recession', an assertion supported by Datamonitor research. While there is a significant disparity between the perceived effect of the recession on consumers and its actual effect on their day-to-day financial lives, such perceptions are perpetuating the problem.

Published By Datamonitor
14 Aug 2009

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