Opinion in Europe

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Type Product title / description Pub Price
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Seven-day switch poses little threat to the main banks

An advertising blitz is set to herald the introduction of seven-day account switching in September this year, but the Payments Council will have its work cut out to significantly increase the level of customer mobility.

Published By Datamonitor
23 Jul 2013
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Banco Sabadell using cash to push mobile payments

Banco Sabadell's Instant Money service highlights a growing trend among banks looking to use ATM cash withdrawals as a means of promoting mobile payments. However, getting the balance right between convenience and security is key to success.

Published By Datamonitor
28 Jun 2013
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Moneysupermarket.com changes the aggregator landscape

Moneysupermarket.com's newly launched platform highlights the rise of a new business model whereby the aggregator takes ownership of the consumer through the purchasing process, increasing customer purchase rates.

Published By Datamonitor
20 Jun 2013
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Banking Commission boost for P2P lending

Peer-to-peer (P2P) lenders have reason to celebrate as the UK Parliamentary Banking Commission report signals a fast-growing, more mainstream future.

Published By Datamonitor
19 Jun 2013
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The Co-op: not so good with money

The deal that will rescue the Co-op is the least worst option available, but it means that the troubled provider will lose its single biggest selling point for existing and prospective customers: its mutual character.

Published By Datamonitor
18 Jun 2013
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Germany: rise of the independents

Having lost trust in the banking industry, German affluent investors are looking for alternative sources of investment advice. In particular, independent advisors have been able to gain market share in Germany's mature wealth management market.

Published By Datamonitor
18 Jun 2013
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Social media can increase return on investment

There is untapped potential for banks to engage their customers via social media. Although many banks have tiptoed into Twitter, Facebook, and the like, some are still unsure of where the benefits lie.

Published By Datamonitor
07 Jun 2013
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Barclays moves first on voice biometrics

Voice biometrics technology is expensive; however, failure to invest in the technology could leave banks trailing behind other sectors.

Published By Datamonitor
07 Jun 2013
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Bank complaints: chance to rebuild trust

With complaints about financial firms on the increase, there is an opportunity to combat the very mistrust that is driving these grievances.

Published By Datamonitor
30 May 2013
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Hello Bank digital-first, not digital-only

BNP Paribas has shown that it understands the need to combine the benefits of a digital-only offering with the reassurance customers gain from a branch network. Banks will need to take this digital-first rather than digital-only approach until customers are ready to let go of the branch.

Published By Datamonitor
23 May 2013

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