Opinion on General Insurance, Property and Casualty in Europe

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Type Product title / description Pub Price
Expert View
Expert View

Improving insurance clarity requires new approach

Opportunities exist for insurers to use fresh approaches to improve communication and policy understanding among customers, helping them stand out in an industry that continues to face issues in establishing clarity around coverage and exclusions.

Published By Datamonitor
03 Jun 2015
Expert View
Expert View

The FCA's SME review needs more work

The findings from the Financial Conduct Authority (FCA) probe into the SME claims service have substance, but the investigation must go further before it can act.

Published By Datamonitor
02 Jun 2015
Expert View
Expert View

Greater clarity needed over Greece travel risks

Travel insurers need to take a more informative stance to protect the interests of their customers from potential risks associated with traveling to Greece.

Published By Datamonitor
27 May 2015
Expert View
Expert View

Motorcycle insurance is a volatile market

The motorcycle insurance space is small and therefore vulnerable to the effects of big claims. Insurers need to be aware of the volatility of the market and that overly aggressive underwriting can have an adverse effect on their profitability.

Published By Datamonitor
26 May 2015
Expert View
Expert View

9 to 5 not working for commercial customers

Insurance brokers have expressed a reluctance to break from the traditional 9am to 5pm working model; however, more flexible working hours are required to accommodate the modern consumer.

Published By Datamonitor
20 May 2015
Expert View
Expert View

Are insurers ready for road to driverless cars?

The age of driverless cars is still some way off. However, the path there will be laden with evolutionary steps rather than one giant leap. Insurers must start considering the opportunities and consequences this new space will offer.

Published By Datamonitor
19 May 2015
Expert View
Expert View

Telephone still crucial to online insurance propositions

Brokers with an online presence are proving popular with insurers operating in fast-flowing, high volume commercial lines. However, it's the additional call service facilities that drive the true value of an internet-based proposition.

Published By Datamonitor
12 May 2015
Expert View
Expert View

ZugarZnap illustrates new breed of insurer

The launch of a new insurer focused on online distribution, social content, and customer engagement signals the next generation of provider - not to mention the disruption the existing market will increasingly face.

Published By Datamonitor
11 May 2015
Expert View
Expert View

Insurance market ripe for disruption

The benchmark for customer services and experiences is ever rising. Lagging behind in innovation, insurers need to consider and adapt to the inevitable impact of disruptive new players, approaches, and consumer needs in the market.

Published By Datamonitor
30 Apr 2015
Expert View
Expert View

SMEs without insurance risk legal woes

Many SMEs still do not understand they are legally obligated to hold certain types of insurance, which leaves them vulnerable to costly mistakes. The insurance industry must do more to educate business start-ups and ensure they buy the right cover.

Published By Datamonitor
28 Apr 2015

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