Opinion on Energy and Utilities in Europe

Published within

« | ... | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | ... | » »|

Type Product title / description Pub Price
ResearchWire
ResearchWire

Utility billing: strong online savings ahead

Published By Datamonitor
04 Apr 2002
Expert View
Expert View

Utility B2B customer satisfaction dictated by more complex factors than offering the lowest price

Datamonitor's Energy Buyer Research has found that utility customers have complex needs that extend well beyond receiving a low price from their supplier. In fact, customers that thought their supplier had the lowest price reported significantly reduced satisfaction scores than customers that felt their supplier tended to their separate procurement, billing, or account management needs.

Published By Datamonitor
05 Dec 2012
ResearchWire
ResearchWire

Utilities: the online payer is a rarity, even in Sweden

Published By Datamonitor
31 Jan 2002
CommentWire
CommentWire

Utilities: pricing structure must reflect sustainability goals

In an article in the Financial Times, UK Carbon Census director Sam Arie has suggested that the price of energy should rise in line with the amount a consumer uses. Pricing structures which reflect sustainability aims such as this are a necessary step change for energy providers, and offer huge opportunities for early movers.

Published By Datamonitor
07 Apr 2010
ResearchWire
ResearchWire

Utilities: most customers would consider buying other services

Published By Datamonitor
24 May 2002
CommentWire
CommentWire

Utilities: mCommerce meter reading cuts costs

Published By Datamonitor
20 Feb 2001
ResearchWire
ResearchWire

Utilities: energy management market will grow across Europe

Published By Datamonitor
09 Apr 2002
ResearchWire
ResearchWire

Utilities: eBills cheaper than paper bills

Published By Datamonitor
06 Feb 2002
ResearchWire
ResearchWire

Utilities: customers prefer to phone

Published By Datamonitor
27 Feb 2002
ResearchWire
ResearchWire

Utilities: customers believe bundled services would reduce costs

Published By Datamonitor
10 Apr 2002

« | ... | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | ... | » »|

No help is available.