Opinion in Asia-Pacific

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St.George fingerprint login will boost mobile banking

St.George Bank's decision to adopt fingerprint login technology for its iPhone app will address security concerns around mobile banking, as well as increasing the ease of use associated with this channel.

Published By Datamonitor
27 Aug 2014
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Split strategies in the savings market

Consumers with small savings balances prize ease of access whereas consumers with large balances focus on interest rate. This requires banks to segment and market their savings proposition in terms of either rate or ease of access.

Published By Datamonitor
03 Apr 2013
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Social media is critical for switchers in Hong Kong

The Asian banking market is tipped to slow over the next year, meaning the ability to take market share from rivals while retaining existing customers will become more important. In Hong Kong, this means effectively leveraging social media.

Published By Datamonitor
26 Feb 2014
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Social media a valuable #switching tool

Social media sites such as Facebook and Twitter represent crucial customer acquisition tools in Australia's increasingly competitive retail banking sector.

Published By Datamonitor
26 Jun 2013
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Singapore banks must up their game

Singaporean banks need to step up their game when it comes to assisting clients with their financial affairs.

Published By Datamonitor
14 Feb 2014
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Security top priority for Asia Pacific migrants

Banks targeting migrants from Asia Pacific need to educate this potentially lucrative segment about investment options, while leading with products that appeal to their need for financial certainty.

Published By Datamonitor
23 Oct 2013
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Samsung joins the digital wallet race

Following Google Wallet and Apple Passbook, Samsung has joined the digital wallet race in South Korea and the US. However, while the Samsung Wallet has all the ingredients to take off in its home market, it will not be smooth sailing in the US.

Published By Datamonitor
28 May 2013
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Returning expats need more advice from providers

Most providers are aware that the expat community requires offshore advice. However, much more could be done to target affluent citizens who have returned to their country of origin after an extended absence.

Published By Datamonitor
17 Dec 2013
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Rate-related loyalty schemes key for online providers

While being able to attract higher single deposits, customer retention represents a key challenge for online-only providers, making loyalty schemes a must-have.

Published By Datamonitor
28 Feb 2013
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Qantas pressured by card schemes to reduce surcharges

The leading card schemes have begun to pressure merchants to reduce high card usage charges. Qantas has reacted accordingly, and other companies are likely to follow its lead in the future.

Published By Datamonitor
17 Jul 2013

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