Opinion on Retail Banking and Lending in Asia-Pacific

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Type Product title / description Pub Price
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Intent casting: a revolution in consumer empowerment

The evolutionary pace of consumer empowerment is likely to accelerate with the introduction of intent casting, whereby consumers advertise their intention to purchase a given product.

Published By Datamonitor
22 Jan 2015
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Understanding the empowered consumer is critical to success

Consumers are now at a stage of information parity with financial services providers, but the key driver in capturing and retaining the empowered consumer will be the relevance of propositions.

Published By Datamonitor
21 Jan 2015
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Mobile key to capturing the "always on" consumer

Consumer expectations of the financial services industry continue to rise; the successful players in 2015 will be those that can effectively meet these needs.

Published By Datamonitor
19 Jan 2015
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Consumers will drive digital revolution in 2015

Financial services providers must listen carefully to customers' voices when introducing new technologies. Consumers no longer want to just "consume" - instead their needs and expectations will help drive new developments.

Published By Datamonitor
16 Jan 2015
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Moven uses smartwatches to further its ambitions

Moven's launch of a smartwatch version of its personal financial management (PFM) app marks the latest step in its quest to expand its reach and become a leading provider of added-value financial solutions for consumers.

Published By Datamonitor
07 Jan 2015
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Kinship networks: new collateral for the unbanked?

According to the World Bank, 2.5 billion of the world's population are without a bank account, representing a sizable untapped segment. However, servicing the unique needs of the unbanked in a cost-effective manner remains the key obstacle to expansion.

Published By Datamonitor
06 Jan 2015
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Filipino banks need to partner with moms & pops

Strong demand for payment services in the Philippines has resulted in the emergence of competing payment platforms. Banks need to start addressing the competition, or risk losing out on the payment front.

Published By Datamonitor
03 Dec 2014
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Fees are fine, but they must be clear

In retail banking, good service is crucial to keeping customers happy and improving their loyalty. However, it is just as important, if not more so, to manage their expectations on fees.

Published By Datamonitor
17 Nov 2014
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Branchless banking to transform Indonesia

Indonesian regulators are setting up guidelines for branchless and mobile banking, which will help expand the country's retail banking sector and improve the lives of millions.

Published By Datamonitor
29 Oct 2014
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Citibank's retreat opens up Japanese mass affluent space

Of all the markets that Citibank is withdrawing customer operations from, the retreat from Japan will have the most impact on the mass affluent space.

Published By Datamonitor
27 Oct 2014

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