Opinion on Retail Banking and Lending in Asia-Pacific

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Type Product title / description Pub Price
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Filipino banks need to partner with moms & pops

Strong demand for payment services in the Philippines has resulted in the emergence of competing payment platforms. Banks need to start addressing the competition, or risk losing out on the payment front.

Published By Datamonitor
03 Dec 2014
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Fees are fine, but they must be clear

In retail banking, good service is crucial to keeping customers happy and improving their loyalty. However, it is just as important, if not more so, to manage their expectations on fees.

Published By Datamonitor
17 Nov 2014
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Branchless banking to transform Indonesia

Indonesian regulators are setting up guidelines for branchless and mobile banking, which will help expand the country's retail banking sector and improve the lives of millions.

Published By Datamonitor
29 Oct 2014
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Citibank's retreat opens up Japanese mass affluent space

Of all the markets that Citibank is withdrawing customer operations from, the retreat from Japan will have the most impact on the mass affluent space.

Published By Datamonitor
27 Oct 2014
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Social media no shortcut to salvation for BNZ

BNZ in New Zealand is the latest bank to boost customer engagement by creating an online forum. However, banks must back up their social media efforts with actual improvements to products and services to convince consumers of their good intentions.

Published By Datamonitor
22 Oct 2014
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Ant Financial shakes up Chinese banks

Having received approval to set up its own banking entity by the Chinese regulator, Ant Financial Services has several advantages on its side when it comes to shaking up a market that has been dominated by the state banks.

Published By Datamonitor
22 Oct 2014
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Foreign banks should target China's emerging middle class

The China Banking Regulatory Commission (CBRC) has relaxed its stance on non-domestic banks. Foreign players should use this opportunity to expand into less crowded markets where the rising middle class represent an attractive segment.

Published By Datamonitor
08 Oct 2014
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Barclays Accelerator reveals underbanked potential

The growing global underbanked market presents a lucrative opportunity for financial services providers, with several fintech startups now targeting this segment with the help of Barclays' Accelerator program.

Published By Datamonitor
01 Oct 2014
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PNC Bank shows the branch is not dead

US-based PNC Bank has significantly increased its in-branch product sales following a pilot scheme, showing that banks can repurpose their branches as routine activity migrates towards digital channels.

Published By Datamonitor
17 Sep 2014
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Australian banks must maximize branch efficiency

Rather than closing branches, Australian banks should reduce the size of existing branches and focus on sales of higher value products, as online banking has taken over as the main transaction channel for consumers.

Published By Datamonitor
01 Sep 2014

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