Opinion on Retail Banking and Lending in Asia-Pacific

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Type Product title / description Pub Price
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Westpac branches have high-value potential

As its competitors have continued to slash branch numbers, Westpac maintains its extensive bank network. Yet a shift in product focus might provide Westpac with the return on investment that other banks are shunning.

Published By Datamonitor
16 Jul 2014
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ASEAN banking scene takes shape

Malaysian banking groups CIMB, RHB Capital, and the Malaysian Banking Society are confirmed to be in three-way merger talks. The combined bank would be the largest player in Malaysia, eclipsing Maybank, the current market leader.

Published By Datamonitor
14 Jul 2014
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Low-income customers can be profitable

Although not the typical focus for banks, low-income customers may be the key to increasing overall customer satisfaction levels.

Published By Datamonitor
10 Jul 2014
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Mashreq's innovative boost to mobile banking

In the UAE Mashreq Bank has made it even more attractive for customers to use mobile banking by offering a desirable incentive and removing some of the friction.

Published By Datamonitor
18 Jun 2014
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Australian banks must leverage Big Data

In recent years, competition among Australian deposit-taking institutions has largely centered on savings products. However, providers are now focusing on transaction accounts, with cross-selling and Big Data strategies more important than ever.

Published By Datamonitor
16 Jun 2014
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More creativity required to net MFI relationships

Transaction accounts that reward continued regular activity can capture critical main financial institution (MFI) relationships.

Published By Datamonitor
13 Jun 2014
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First-home buyers in Australia at risk

With first-home buyer activity in Australia at a record low, now is not the time to scrap First Home Saver Accounts.

Published By Datamonitor
21 May 2014
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Facebook gains traction as banking channel

In a move that reinforces Facebook's emergence as a banking channel, CaixaBank has become the latest provider - and the first in Europe - to allow its customers to manage their accounts via the social media site.

Published By Datamonitor
15 May 2014
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High-tech branches missing the point

High-tech branches can only meet a short-term need and are unsustainable in the long term, as customers become more familiar with remote banking.

Published By Datamonitor
28 Apr 2014
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Continuous incentives key to loyalty

In light of increased churn in Australia's transaction account market, providers need to become more creative to not only entice, but also retain, customers in the long term.

Published By Datamonitor
09 Apr 2014

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