Opinion on Retail Banking and Lending in Asia-Pacific

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Type Product title / description Pub Price
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IndusInd Bank brings branches in-home

IndusInd Bank's new video branch service increases the range of communication options available to its customers, and signals a future far less dependent on physical networks.

Published By Datamonitor
18 Aug 2014
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Westpac engages mobile users with augmented reality

From September 2014, Westpac's mobile app users will be able to view account information just by holding their bank card in front of their smartphone's camera. This technology could make financial management much more engaging for consumers.

Published By Datamonitor
06 Aug 2014
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Mortgages are not all about price

The recent move among Australia's big banks to drop interest rates highlights the increased competition in the mortgage market. However, price isn't everything, and providers should not lose sight of factors such as brand image and customer service.

Published By Datamonitor
28 Jul 2014
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Coles to strike gold in personal loans

Australian supermarket Coles is planning to include personal loans within its financial range as of 2015, alongside its insurance and credit card offerings. With its strong brand and huge customer base, Coles should be a formidable competitor.

Published By Datamonitor
28 Jul 2014
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Westpac branches have high-value potential

As its competitors have continued to slash branch numbers, Westpac maintains its extensive bank network. Yet a shift in product focus might provide Westpac with the return on investment that other banks are shunning.

Published By Datamonitor
16 Jul 2014
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ASEAN banking scene takes shape

Malaysian banking groups CIMB, RHB Capital, and the Malaysian Banking Society are confirmed to be in three-way merger talks. The combined bank would be the largest player in Malaysia, eclipsing Maybank, the current market leader.

Published By Datamonitor
14 Jul 2014
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Low-income customers can be profitable

Although not the typical focus for banks, low-income customers may be the key to increasing overall customer satisfaction levels.

Published By Datamonitor
10 Jul 2014
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Mashreq's innovative boost to mobile banking

In the UAE Mashreq Bank has made it even more attractive for customers to use mobile banking by offering a desirable incentive and removing some of the friction.

Published By Datamonitor
18 Jun 2014
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Australian banks must leverage Big Data

In recent years, competition among Australian deposit-taking institutions has largely centered on savings products. However, providers are now focusing on transaction accounts, with cross-selling and Big Data strategies more important than ever.

Published By Datamonitor
16 Jun 2014
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More creativity required to net MFI relationships

Transaction accounts that reward continued regular activity can capture critical main financial institution (MFI) relationships.

Published By Datamonitor
13 Jun 2014

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