Opinion on Retail Banking and Lending in South and Central America

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Type Product title / description Pub Price
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Intent casting: a revolution in consumer empowerment

The evolutionary pace of consumer empowerment is likely to accelerate with the introduction of intent casting, whereby consumers advertise their intention to purchase a given product.

Published By Datamonitor
22 Jan 2015
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Understanding the empowered consumer is critical to success

Consumers are now at a stage of information parity with financial services providers, but the key driver in capturing and retaining the empowered consumer will be the relevance of propositions.

Published By Datamonitor
21 Jan 2015
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Mobile key to capturing the "always on" consumer

Consumer expectations of the financial services industry continue to rise; the successful players in 2015 will be those that can effectively meet these needs.

Published By Datamonitor
19 Jan 2015
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Consumers will drive digital revolution in 2015

Financial services providers must listen carefully to customers' voices when introducing new technologies. Consumers no longer want to just "consume" - instead their needs and expectations will help drive new developments.

Published By Datamonitor
16 Jan 2015
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Moven uses smartwatches to further its ambitions

Moven's launch of a smartwatch version of its personal financial management (PFM) app marks the latest step in its quest to expand its reach and become a leading provider of added-value financial solutions for consumers.

Published By Datamonitor
07 Jan 2015
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Kinship networks: new collateral for the unbanked?

According to the World Bank, 2.5 billion of the world's population are without a bank account, representing a sizable untapped segment. However, servicing the unique needs of the unbanked in a cost-effective manner remains the key obstacle to expansion.

Published By Datamonitor
06 Jan 2015
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Barclays Accelerator reveals underbanked potential

The growing global underbanked market presents a lucrative opportunity for financial services providers, with several fintech startups now targeting this segment with the help of Barclays' Accelerator program.

Published By Datamonitor
01 Oct 2014
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PNC Bank shows the branch is not dead

US-based PNC Bank has significantly increased its in-branch product sales following a pilot scheme, showing that banks can repurpose their branches as routine activity migrates towards digital channels.

Published By Datamonitor
17 Sep 2014
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Low-income customers can be profitable

Although not the typical focus for banks, low-income customers may be the key to increasing overall customer satisfaction levels.

Published By Datamonitor
10 Jul 2014
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Mashreq's innovative boost to mobile banking

In the UAE Mashreq Bank has made it even more attractive for customers to use mobile banking by offering a desirable incentive and removing some of the friction.

Published By Datamonitor
18 Jun 2014

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