Opinion on Retail Banking and Lending in South and Central America

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Type Product title / description Pub Price
Expert View
Expert View

2007 will be one of the most challenging years in contact center outsourcing's history

Coming hot on the heels of UK bank Lloyds TSB's announcement that it is to move its contact center operations from Mumbai to the UK, a new report has revealed that contact center outsourcing providers are set to face tremendous challenges with the emergence of late-adopting vertical markets. Indeed, vendors are struggling to adapt industry-specific solutions to both new and established clients.

Published By Datamonitor
08 Mar 2007
Expert View
Expert View

2013: micro-managing finances through the mobile

Consumers attempting to stick to a budget have a number of tools available to them through their mobile phones to aid the management of their money. Regular micro-management of finances facilitates saving and keeps track of everyday spending. Third-party providers are currently leading the field but these tools are a clear next step for mainstream banking apps.

Published By Datamonitor
08 Jan 2013
Expert View
Expert View

Added-value services are key to premium positioning

Banks seeking to move from the status of commodity to premium providers should consider offering enhanced services such as rewards programs to improve customer loyalty and goodwill.

Published By Datamonitor
12 Jun 2013
Expert View
Expert View

ATM outsourcing: a viable option for struggling banks

In the current economic environment, banks should carefully analyze the current and future total cost of ownership of their technology assets, and evaluate the outsourcing alternative. With a widespread lack of capital for costly upfront investments, renting ATM hardware and associated services becomes an attractive, and in some cases the only feasible, option to struggling banks.

Published By Datamonitor
24 Apr 2009
ResearchWire
ResearchWire

Banking IT compliance: MiFID spend tops $100 million

Published By Datamonitor
22 Sep 2006
Expert View
Expert View

Banking reform: addressing the sustainability of banking business models

The financial crisis has highlighted the fragility of banking business models which are based on high levels of risk and low reserves. In the aftermath of the crisis, many banks are aiming to demonstrate that sustainability is making its way onto their agendas. However, there is currently little evidence that this is indeed the case.

Published By Datamonitor
05 Jul 2010
Expert View
Expert View

Banorte targets the underbanked in Mexico using its new mobile-based program

Mexican bank Banorte has announced plans to launch a mobile-based financial services program aimed at consumers currently without access to banking services in the country. The scheme will combine a deposit account with the bank alongside a MasterCard debit card, and can be opened online. Other features include the ability to send funds from one account to another using only a mobile phone.

Published By Datamonitor
25 Jan 2012
Expert View
Expert View

Barclays Accelerator reveals underbanked potential

The growing global underbanked market presents a lucrative opportunity for financial services providers, with several fintech startups now targeting this segment with the help of Barclays' Accelerator program.

Published By Datamonitor
01 Oct 2014
Expert View
Expert View

Big data is not the big solution

Big data can provide information on consumer behavior but doesn't provide the insight into motivations and attitudes required for customer engagement and satisfaction.

Published By Datamonitor
08 Jul 2013
Expert View
Expert View

Children crying out for financial engagement

Children are tomorrow's banking consumers, and there is a strong business case for banks to serve the needs of this segment. However, only a minority of providers have effective strategies in place to engage with children.

Published By Datamonitor
04 Feb 2014

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