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Expert View
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The HNW investor does not have the same profile as five years ago, and firms most capable of adapting their service to embrace these new traits are most likely to be successful. 2013 will see the HNW client meeting change from a one-way conversation to a two-way interaction, satisfying both the increased focus on the cost of advice and the heightened involvement desires of HNW customers.
Published By Datamonitor
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14 May 2013 |
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Expert View
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PayPal's recently launched Log In with PayPal platform allows consumers to use their PayPal credentials to log in to merchant websites and complete the checkout process without needing to enter personal or payment information. The service focuses on mobile internet, a popular and growing market, and is likely to prove more successful than PayPal's previous forays into mobile POS payments.
Published By Datamonitor
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08 May 2013 |
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Expert View
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Wells Fargo is launching a smaller mini-branch format that will allow it to operate in areas where normally sized branches are unviable. Reducing branch size will result in significantly lower operating costs. This means that banks can continue to keep branches - still a vital acquisition tool - despite the continuing migration of customers to digital channels.
Published By Datamonitor
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17 Apr 2013 |
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Expert View
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UBS finally received a banking license and approval to take over Link Investimentos in early 2013 after an arduous two year wait. Now sources at the bank suggest it is cutting non-wealth management staff. 2013 is becoming a crunch year for UBS to cement its local presence.
Published By Datamonitor
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17 Apr 2013 |
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Expert View
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Banks need to offer an impulse saving service to foster a savings habit among customers who find it difficult to put money aside. This will help to grow the deposit base as well as assuaging negative perceptions regarding the ability to save.
Published By Datamonitor
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10 Apr 2013 |
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Expert View
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The Cayman Islands has announced that it will implement a FATCA Model 1 intergovernmental agreement with the US and that it will seek similar automatic exchanges of information with the UK. The announcement marks the latest major offshore jurisdiction to enter into a FATCA agreement with the US and, unsurprisingly, also with the UK.
Published By Datamonitor
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05 Apr 2013 |
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Expert View
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Consumers with small savings balances prize ease of access whereas consumers with large balances focus on interest rate. This requires banks to segment and market their savings proposition in terms of either rate or ease of access.
Published By Datamonitor
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03 Apr 2013 |
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Expert View
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With controls being placed on capital outflows in beleaguered Cyprus, Bitcoin is gaining in terms of both value and media attention as many begin to wonder if the unregulated peer-to-peer "cryptocurrency" is the answer to government-backed asset grabs and capital controls. However, with the currency growing in value, the regulatory noose on Bitcoin may be tighter than many think.
Published By Datamonitor
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27 Mar 2013 |
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Expert View
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MasterCard has announced its intention to start charging mobile wallet providers fees this year, with Visa indicating it may follow suit, ending the free ride PayPal and others had previously been getting. This will allow Visa and MasterCard a chance to play catch-up in the mobile wallet market by slowing down their competitors, but they will still need to win market share on their own merits.
Published By Datamonitor
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22 Mar 2013 |
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Expert View
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Improvements in mobile banking functionality mean it is overtaking online banking and will be the main point of customer contact in the future. US Bank's Photo Bill Pay is an example of mobile banking convenience that desktops cannot match.
Published By Datamonitor
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19 Mar 2013 |
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