Opinion on Financial Services in South and Central America

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Big data is not the big solution

Big data can provide information on consumer behavior but doesn't provide the insight into motivations and attitudes required for customer engagement and satisfaction.

Published By Datamonitor
08 Jul 2013
CommentWire
CommentWire

US saving culture: the source of all problems?

Datamonitor's Financial Services Consumer Insights survey shows that the fundamental weakness in US savings behavior is a crucial driver of global imbalances. Despite the G20's intention to address the issue of imbalances in the world economy, US saving behavior must see a marked change if global imbalances are to be corrected and the $100 billion US current account deficit is to be paid back.

Published By Datamonitor
28 Sep 2009
Expert View
Expert View

Mexican consumers driven by comfort online

As an online payment tool, cash continues to account for a sizable portion of online purchases in Mexico. Payment providers need to emphasize comfort and convenience to drive greater electronic payment adoption.

Published By Datamonitor
10 Dec 2014
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Expert View

Online investment management steps up

The proliferation of online investment services poses an increasingly severe threat to the traditional brick and mortar business model. Only those wealth managers willing and able to evolve will remain competitive in the mass affluent space.

Published By Datamonitor
03 Nov 2014
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Banks are losing the wallet war

Banks must step out from the shadows and command greater control of mobile wallets if they are to maintain their customer-facing relationships.

Published By Datamonitor
08 Oct 2014
Expert View
Expert View

Wearables beat mobile on convenience

Mobile payments have yet to take off and the next big thing for NFC is already right around the corner.

Published By Datamonitor
24 Sep 2014
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Alipay poised for global acceptance

The strength of the Chinese e-commerce market is pushing e-tailers around the world to accept Alipay, which will eat into the market share of established online payments players.

Published By Datamonitor
18 Sep 2014
Expert View
Expert View

Visa Token Service: the future of CNP security

The new Visa Token Service highlights a major structural shift in both the online and mobile payments markets. It provides banks with a key opportunity to successfully mitigate card-not-present (CNP) fraud without further burdening consumers.

Published By Datamonitor
16 Sep 2014
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Security: Apple's Achilles' heel

Apple's fashionably late entrance into mobile payments came with all the fanfare needed to distract us from the recent iCloud furore. Yet mobile wallet security is still a major concern for many consumers, and Apple will need to tread carefully.

Published By Datamonitor
10 Sep 2014
Expert View
Expert View

Apple Pay won't popularize NFC overnight

Apple's highly anticipated entry into the NFC market strengthens the case for the technology, but full-scale adoption remains unlikely in the short term.

Published By Datamonitor
10 Sep 2014

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