Opinion in North America

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Big data is not the big solution

Big data can provide information on consumer behavior but doesn't provide the insight into motivations and attitudes required for customer engagement and satisfaction.

Published By Datamonitor
08 Jul 2013
CommentWire
CommentWire

Wall Street: despised by Americans, according to Bloomberg

The recent Bloomberg National Poll reveals negative consumer sentiment towards the banking community is still present in the US, with over 50% of those surveyed expressing an unfavorable opinion about these institutions. However, Datamonitor's Financial Services Consumer Insight survey may bring some reassurance to industry players.

Published By Datamonitor
26 Mar 2010
CommentWire
CommentWire

Food Innovation: why new is not always better

Ceaseless innovation is often seen as the lifeblood of growth in the otherwise mature and stable food and drinks industry. That was certainly the message at a recent meeting of US corporate leaders and key industry analysts. But effective innovation marries trend spotting to real consumer insight.

Published By Datamonitor
18 Feb 2003
CommentWire
CommentWire

US saving culture: the source of all problems?

Datamonitor's Financial Services Consumer Insights survey shows that the fundamental weakness in US savings behavior is a crucial driver of global imbalances. Despite the G20's intention to address the issue of imbalances in the world economy, US saving behavior must see a marked change if global imbalances are to be corrected and the $100 billion US current account deficit is to be paid back.

Published By Datamonitor
28 Sep 2009
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Expert View

Microsoft cautiously taps digital currency opportunity

Microsoft's move to accept Bitcoin payments is a proactive endeavor to tap into the growing awareness of digital currencies. However, for a number of reasons it is unlikely that such payment options will become widely used in the near term.

Published By Datamonitor
15 Dec 2014
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Bionym brings biometric authentication to wearables

Bionym's multi-bank trial of Nymi Band will see the start-up capitalize on the rising ownership of contactless payment cards in Canada, tapping into the growing use of biometrics as a payment authentication tool.

Published By Datamonitor
17 Nov 2014
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Expert View

Online investment management steps up

The proliferation of online investment services poses an increasingly severe threat to the traditional brick and mortar business model. Only those wealth managers willing and able to evolve will remain competitive in the mass affluent space.

Published By Datamonitor
03 Nov 2014
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Banks are losing the wallet war

Banks must step out from the shadows and command greater control of mobile wallets if they are to maintain their customer-facing relationships.

Published By Datamonitor
08 Oct 2014
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Wearables beat mobile on convenience

Mobile payments have yet to take off and the next big thing for NFC is already right around the corner.

Published By Datamonitor
24 Sep 2014
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Expert View

Alipay poised for global acceptance

The strength of the Chinese e-commerce market is pushing e-tailers around the world to accept Alipay, which will eat into the market share of established online payments players.

Published By Datamonitor
18 Sep 2014

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