Opinion on Retailing in North America

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Type Product title / description Pub Price
CommentWire
CommentWire

Kmart: things can only get better

Two new surveys show customer satisfaction with the bankrupt US retailer to be below the industry average. Kmart will have to work hard through 2002 to improve its image and hit the goal of profitability in 2003. The turnaround will inevitably involve addressing the in-store consumer experience, as well as creating a strong brand independent of price.

Published By Datamonitor
20 Feb 2002
Expert View
Expert View

Kingfisher: positive results but tough times ahead

Home improvement retailer Kingfisher has experienced a largely positive 2010 so far, with retail profit boosted by an increased focus on cost efficiency and cash generation. However, with its key markets - particularly the UK and Ireland - showing no imminent signs of significant upturn, 2010 is shaping up to be a difficult year for the group.

Published By Datamonitor
26 Mar 2010

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