Opinion on Financial Services in North America

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Type Product title / description Pub Price
Expert View
Expert View

$14.2tn global offshore market relocates to more legitimate and safe shores

The total amount of deposits and mutual funds held by non-residents in 12 of the largest offshore centers reached a post-crisis high of $14.2tn in 2011. However, this was still below the 2007 peak. Increased pressure on offshore centers to clean up their acts has limited their role as bases for tax avoidance for companies and individuals, to the benefit of safe havens such as the US and the UK.

Published By Datamonitor
25 Jul 2012
CommentWire
CommentWire

'Vote with your feet': bank critics urge consumers to move their money

A group of politically active bloggers from the Huffington Post have encouraged American consumers to move their money out of large US banks that accepted taxpayers' money and into struggling community banks. This campaign and others like it highlight the effectiveness of social media in uniting consumers and driving change, and the big banks should not underestimate its power.

Published By Datamonitor
21 Jan 2010
Expert View
Expert View

2007 will be one of the most challenging years in contact center outsourcing's history

Coming hot on the heels of UK bank Lloyds TSB's announcement that it is to move its contact center operations from Mumbai to the UK, a new report has revealed that contact center outsourcing providers are set to face tremendous challenges with the emergence of late-adopting vertical markets. Indeed, vendors are struggling to adapt industry-specific solutions to both new and established clients.

Published By Datamonitor
08 Mar 2007
Expert View
Expert View

2013: micro-managing finances through the mobile

Consumers attempting to stick to a budget have a number of tools available to them through their mobile phones to aid the management of their money. Regular micro-management of finances facilitates saving and keeps track of everyday spending. Third-party providers are currently leading the field but these tools are a clear next step for mainstream banking apps.

Published By Datamonitor
08 Jan 2013
Expert View
Expert View

2013: the year of the cloud

The lackluster performance of NFC-based wallets globally compared to the relative success of cloud-based payment models using bar and QR codes suggests that the latter will continue to see rapid development in the year ahead.

Published By Datamonitor
02 Jan 2013
Expert View
Expert View

2017: a turning point for wealth managers

The 2007-08 financial crisis has had an enduring effect on the composition of the global retail savings and investments market and has put significant pressure on wealth managers, but the situation is slowly improving.

Published By Datamonitor
05 Jun 2013
Expert View
Expert View

A slow rollout of EMV for US credit cards may benefit the prepaid sector

United Nations Federal Credit Union has launched the first credit card in the US market to feature globally valid EMV. Some issuers may well follow suit in the near term, but the process is likely to be slow given the general apathy towards EMV in the market, and the delay could allow prepaid travel cards to further differentiate themselves in the market.

Published By Datamonitor
19 May 2010
CommentWire
CommentWire

ABN Amro/EDS: outsourcing bandwagon starts rolling

ABN Amro looks set to outsource all IT services for its Wholesale Clients unit to EDS. The deal, worth at least $1.46 billion, will be one of the largest ever IT outsourcing deals in the banking industry. It could represent the turning of the tide for service providers - particularly as there are other, even larger FS outsourcing deals in the pipeline.

Published By Datamonitor
28 Aug 2002
Expert View
Expert View

Added-value services are key to premium positioning

Banks seeking to move from the status of commodity to premium providers should consider offering enhanced services such as rewards programs to improve customer loyalty and goodwill.

Published By Datamonitor
12 Jun 2013
Expert View
Expert View

Advisors miss out on tablets

Applications giving wealth management clients access to investment and market information were very popular in 2012, as were applications allowing banking and trading transactions. However, despite numerous firms offering software to create applications for advisors uptake was limited. Granted, implementation is costly, but the security benefits and client interaction offer unique advantages.

Published By Datamonitor
28 Feb 2013

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