Opinion in Middle East and Africa

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Alipay poised for global acceptance

The strength of the Chinese e-commerce market is pushing e-tailers around the world to accept Alipay, which will eat into the market share of established online payments players.

Published By Datamonitor
18 Sep 2014
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Amex launches Twitter payments

American Express has extended its Sync service with social media site Twitter to allow users to pay for purchases using special hashtags. Although unlikely to remain anything but a niche offering, Amex's move is focused more on its traditional space of consumer targeting and reward programs.

Published By Datamonitor
18 Feb 2013
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Apple Pay won't popularize NFC overnight

Apple's highly anticipated entry into the NFC market strengthens the case for the technology, but full-scale adoption remains unlikely in the short term.

Published By Datamonitor
10 Sep 2014
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Banco Sabadell using cash to push mobile payments

Banco Sabadell's Instant Money service highlights a growing trend among banks looking to use ATM cash withdrawals as a means of promoting mobile payments. However, getting the balance right between convenience and security is key to success.

Published By Datamonitor
28 Jun 2013
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Banks are losing the wallet war

Banks must step out from the shadows and command greater control of mobile wallets if they are to maintain their customer-facing relationships.

Published By Datamonitor
08 Oct 2014
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Big data is not the big solution

Big data can provide information on consumer behavior but doesn't provide the insight into motivations and attitudes required for customer engagement and satisfaction.

Published By Datamonitor
08 Jul 2013
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Children crying out for financial engagement

Children are tomorrow's banking consumers, and there is a strong business case for banks to serve the needs of this segment. However, only a minority of providers have effective strategies in place to engage with children.

Published By Datamonitor
04 Feb 2014
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Concerned about loyalty? Reach out to more women

Loyalty in banking is a perennial concern, but banks could boost their retention rates by appealing to more women.

Published By Datamonitor
11 Mar 2014
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Even the rich have credit needs

Wealth managers need to look after their clients' borrowing needs as well as their investments, or risk seeing competitors step into the breach.

Published By Datamonitor
13 Feb 2014
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Growing savings by acting on impulse

Banks need to offer an impulse saving service to foster a savings habit among customers who find it difficult to put money aside. This will help to grow the deposit base as well as assuaging negative perceptions regarding the ability to save.

Published By Datamonitor
10 Apr 2013

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