Opinion on Financial Services in Middle East and Africa

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Type Product title / description Pub Price
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$14.2tn global offshore market relocates to more legitimate and safe shores

The total amount of deposits and mutual funds held by non-residents in 12 of the largest offshore centers reached a post-crisis high of $14.2tn in 2011. However, this was still below the 2007 peak. Increased pressure on offshore centers to clean up their acts has limited their role as bases for tax avoidance for companies and individuals, to the benefit of safe havens such as the US and the UK.

Published By Datamonitor
25 Jul 2012
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2007 will be one of the most challenging years in contact center outsourcing's history

Coming hot on the heels of UK bank Lloyds TSB's announcement that it is to move its contact center operations from Mumbai to the UK, a new report has revealed that contact center outsourcing providers are set to face tremendous challenges with the emergence of late-adopting vertical markets. Indeed, vendors are struggling to adapt industry-specific solutions to both new and established clients.

Published By Datamonitor
08 Mar 2007
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2013: micro-managing finances through the mobile

Consumers attempting to stick to a budget have a number of tools available to them through their mobile phones to aid the management of their money. Regular micro-management of finances facilitates saving and keeps track of everyday spending. Third-party providers are currently leading the field but these tools are a clear next step for mainstream banking apps.

Published By Datamonitor
08 Jan 2013
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2013: the year of the cloud

The lackluster performance of NFC-based wallets globally compared to the relative success of cloud-based payment models using bar and QR codes suggests that the latter will continue to see rapid development in the year ahead.

Published By Datamonitor
02 Jan 2013
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2017: a turning point for wealth managers

The 2007-08 financial crisis has had an enduring effect on the composition of the global retail savings and investments market and has put significant pressure on wealth managers, but the situation is slowly improving.

Published By Datamonitor
05 Jun 2013
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Absolute Systems offers a payment switch for deposits in South Africa

Absolute Systems, a South African ATM software developer, has launched Imali, a payment switch for secure deposits, consisting of a switch and a strongbox for use in secure environments to which small retailers have access. The attractions of the Imali service are security, since the cash becomes the responsibility of the bank once it is in the strongbox, and also its real-time capability.

Published By Datamonitor
31 Jul 2008
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Added-value services are key to premium positioning

Banks seeking to move from the status of commodity to premium providers should consider offering enhanced services such as rewards programs to improve customer loyalty and goodwill.

Published By Datamonitor
12 Jun 2013
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Advisors miss out on tablets

Applications giving wealth management clients access to investment and market information were very popular in 2012, as were applications allowing banking and trading transactions. However, despite numerous firms offering software to create applications for advisors uptake was limited. Granted, implementation is costly, but the security benefits and client interaction offer unique advantages.

Published By Datamonitor
28 Feb 2013
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Altaira Wealth Management: another Swiss player focusing on the Middle East

Geneva-based Altaira Wealth Management has set up an office in Bahrain, hoping to entice wealthy Middle Eastern clients with its Swiss asset management offering. Altaira follows other wealth managers like Falcon Private Bank in offering Swiss expertise to these consumers, but with local competition increasing, foreign entrants may struggle in the region.

Published By Datamonitor
22 Feb 2012
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Amazon vies for online checkout dominance

Amazon has launched a new online payments service, Login and Pay with Amazon. Although the service is well placed to go head-to-head with digital wallet newcomers Visa and MasterCard, competing with the likes of PayPal will not be an easy feat.

Published By Datamonitor
11 Oct 2013

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