Opinion on Software in South and Central America

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Type Product title / description Pub Price
Expert View
Expert View

2008 - the year of green IT

The United Nations Climate Change Conference in Bali, which runs from December 3 to 14 this year, looks set to send a clear and unambiguous message to the developed world: reduce your carbon footprint now before it is too late.

Published By Datamonitor
17 Dec 2007
Expert View
Expert View

Adoption of home energy management systems restricted by cost and control issues

While home energy management systems are a useful way of reducing energy use, with benefits for consumers and utilities alike, the adoption of this technology is likely to be hampered by a number of factors including concerns over privacy and a lack of return on investment. As a result, uptake is likely to be optional and driven by sophisticated users and utilities struggling to meet peak demands.

Published By Datamonitor
24 Jul 2009
CommentWire
CommentWire

Bayer: choosing Dendrite for salesforce support

Published By Datamonitor
13 Jun 2001
Expert View
Expert View

Center and agent optimization are top priorities for contact centers

Pressure to improve the efficiency and effectiveness of contact center operations is driving growth in optimization technologies. Indeed, a survey of contact center professionals has revealed that contact center and contact center agent optimization are viewed as key investment priorities over the next three years, which should bode well for professional services providers.

Published By Datamonitor
17 May 2007
Expert View
Expert View

Clinical decision support tools set to fundamentally change the way medicine is practiced

Clinical decision support tools, technologies that provide information to aid the diagnosis and treatment of patients, are set to make dramatic changes to the practice of medicine, according to a new report by Datamonitor. However, the report also predicts that aspects of medical culture will prove barriers to adoption.

Published By Datamonitor
24 Jul 2008
Expert View
Expert View

Consolidating identity management will help banks manage security operations

Security is a fundamental requirement for banks as they fight a battle on all fronts against fraud, identity theft and account breaches. Banks need to invest in consolidating identity management across the enterprise so that end-users can have a single sign-on across all product systems, channels and locations in order to facilitate and simplify identity management.

Published By Datamonitor
21 Jun 2007
CommentWire
CommentWire

CRM: insurers can propel technology's growth by focusing on customer

Heightened competition, along with more informed and demanding consumers, is causing insurers worldwide to rethink their customer relationship management strategy. In order to remain competitive and maintain profitability, life and non-life insurers must expand beyond their core competency of risk management and focus on customer management.

Published By Datamonitor
17 Apr 2008
ResearchWire
ResearchWire

Customer analytics: loyalty generating global growth

Published By Datamonitor
08 Dec 2006
Expert View
Expert View

Enterprise IT budgets increase but in-house IT teams remain an obstacle for vendors

IT budgets globally are set to grow and the outlook for the market is positive. However, vendors hoping to cash in will be faced with competition not only from other providers but from enterprises' in-house IT teams. Indeed, while most enterprises in the US, Australia and Europe will be increasing their IT budgets from last year, they are likely to spend more with their in-house IT departments.

Published By Datamonitor
05 Jul 2007
Expert View
Expert View

Enterprise security is fraying at the edges

An increasing amount of valuable business information is being stored at the 'edge' of the corporate network on laptops, PDAs, home computers, and USB memory sticks. As this data is typically collected and generated by customer- and partner-facing employees, it tends to be high in commercial value; yet one would hardly think so judging by the way organizations often fail to protect and secure it.

Published By Datamonitor
07 Jun 2007

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