Opinion on Communications in Asia-Pacific

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Type Product title / description Pub Price
CommentWire
CommentWire

wLANs: taking the trophy

Avaya's wLAN linked World Cup stadiums, officials, volunteers, local authorities and the media in a major feat of networking. Meanwhile, BT has announced widespread wLAN roll-out plans in the UK. These stories highlight that wLAN technology is increasingly viable; converged LAN networking is the next major step in telecoms.

Published By Datamonitor
08 Jul 2002
CommentWire
CommentWire

Vodafone: taking control in the US and Japan?

Published By Datamonitor
06 Feb 2001
CommentWire
CommentWire

Vodafone: dominating Down Under

Published By Datamonitor
03 Jan 2001
CommentWire
CommentWire

Vodafone: banking on data

The lower subscriber figures don't matter too much, as Vodafone's focus is now on boosting average revenue per user (ARPU). Unfortunately, 12-month ARPU figures were also down. Data revenues were up, which Vodafone believes will allow it to raise ARPU going ahead. However, the challenge will be in migrating users from SMS to higher-value messaging services.

Published By Datamonitor
25 Apr 2002
Expert View
Expert View

Visa and DeviceFidelity partner to bring mobile payments one step closer

Visa and DeviceFidelity have announced plans to launch an NFC-capable microSD memory card for use in mobile phones, effectively turning them into contactless payment devices. Although Visa's involvement makes this new device a much stronger proposition than previous offerings, perennial issues such as competing technologies, revenue models and consumer acceptance must still be tackled.

Published By Datamonitor
22 Feb 2010
Expert View
Expert View

Telecoms, media and entertainment developments set to significantly transform the landscape

Consumers are adopting technologies and services that blur the boundaries between entertainment and communication. Furthermore, research shows that, ultimately, the driving force for the adoption of technologies in the media and broadcasting sector is determined by the level of consumer demand and acceptance of new services, not by how good the technology looks.

Published By Datamonitor
22 Mar 2007
Expert View
Expert View

Speech self-service slowly leaving indelible impact on voice of customer service

Speech recognition technology is becoming increasingly prominent as a cost-cutting and value-enhancing solution for customer care and service enablement. As firms look to improve customer interaction in a cost effective manner, the technology will serve as an adjunct to offshore customer service operations.

Published By Datamonitor
13 Mar 2007
Expert View
Expert View

Outbound sales & marketing changing in response to consumer backlash

Although outsourcers will continue to provide a solid mix of offerings related to horizontal functionality, the manner in which traditional services are delivered is shifting. The handling of outbound sales & marketing in particular is changing, in response to consumer backlash. In addition, outsourcing vendors have their fingers on the pulse, and have new services such as 'warm calling' cued.

Published By Datamonitor
06 Jul 2007
CommentWire
CommentWire

NTT: mobile and Internet up, fixed lines down

Published By Datamonitor
20 Nov 2000
CommentWire
CommentWire

NTT DoCoMo: slight relief

Published By Datamonitor
02 Oct 2001

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