Opinion on Drugs, Health and Beauty

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Type Product title / description Pub Price
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UK Customer Satisfaction Awards 2013: why the sector winners stand out

John Lewis may have been the leading name in the roll call of winners at last week's Verdict Customer Satisfaction Awards, but the Verdict poll of 5,900 consumers also revealed the winning retailers within individual sectors. Verdict's analysts give their insight into why these retailers stood out to their customers.

Published By Datamonitor
01 May 2013
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Beauty sample boxes provide opportunities but should be approached with some caution

Consumers could reject monthly subscription beauty sample boxes for their initial high cost compared to a one-off inexpensive treat, or may end up relying on them, reducing store footfall. However, benefits such as a wider brand awareness and customer base, alongside a high profit margin, mean that retailers could bolster their position in a relatively stable market by adopting this tactic.

Published By Datamonitor
06 Feb 2013
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Superdrug should emphasize quality when marketing new B range

Superdrug's premium skincare and makeup brand, B, is pitched as offering premium products with simplified purchasing and accessible prices. Effective communication of its products' impressive test results should boost sales, but B's affiliation to Superdrug, a retailer associated with value ranges, means that non-Superdrug shoppers who want a premium beauty experience will need some convincing.

Published By Datamonitor
16 Jan 2013
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More brand awareness essential for Superdrug own label products

Over the past three years, Superdrug has been investing across its business to combat increasing competition from grocers and general merchandisers as well as the continuing threat from Boots. Despite this investment, with particular attention paid to its expanding own label range, the retailer still struggles to grow sales.

Published By Datamonitor
04 Dec 2012
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Health & beauty sector's light shines in challenging times

The innovation and essential nature of many products within the health & beauty retail sector will continue to provide growth opportunities despite some impact on volumes. Consumers are increasingly concerned with looking younger for longer, so spending on skincare and cosmetics remains high. An aging population will only intensify this.

Published By Datamonitor
14 Nov 2012
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The Body Shop: L'Oreal sale rumors highlight the investment needed to bring life into a tired brand

The Body Shop has struggled over the past five years, with Verdict expecting its share of the health & beauty market to drop from 1.2% in 2007 to 0.9% in 2012. Continuing growth means opportunities remain in the market, but with an outdated brand and unexciting products The Body Shop has work to do.

Published By Datamonitor
11 Oct 2012
CommentWire
CommentWire

Chanel: pop-up store will benefit from the influx of Olympic tourists

Following the arrival of a number of other pop-up stores in the Covent Garden area, Chanel has opened its first UK pop-up store on the main piazza, just in time to benefit from the increased footfall in London driven by the Olympics. As well as stocking the full range of Chanel beauty products, it also boasts a first-of-its-kind nail bar.

Published By Datamonitor
27 Jul 2012
CommentWire
CommentWire

Boots: going back for seconds in the convenience food sector?

Following the announcement of its partnership with Walgreens earlier in June, it has been confirmed that Boots has been in talks with Irish retail and wholesale group Musgrave, which runs the Budgens and Londis symbol groups in the UK. This news comes after Boots and Waitrose decided to end their partnership earlier this year, which is currently being phased out.

Published By Datamonitor
22 Jun 2012
CommentWire
CommentWire

Boots: Walgreens deal should strengthen the UK retailer's international presence

In a move aimed at turning the company into a truly global business, Alliance Boots has struck a partnership with US pharmacy Walgreens. Initially Walgreens will invest $6.7bn in cash and stock, which will give the company a 45% stake in Alliance Boots. The deal is planned to go through by September 2012, with an option for Walgreens to buy the remaining 55% in three years' time.

Published By Datamonitor
20 Jun 2012
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Retail locations: out-of-town remains the prime location for retail growth

Over the last 10 years, out-of-town has consistently outperformed both town center and neighborhood, with average annual growth of 2.5% between 2004 and 2009, compared with 1.4% for neighborhood and 0.2% in town centers. Verdict expects out-of-town to continue to outperform due to food & grocery reliance, its relevance as a click & collect point, and the entrance of new retailers to the sector.

Published By Datamonitor
25 Nov 2010

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