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Expert View
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The UK government has confirmed that Virgin Money will buy Northern Rock, with the sale due to be completed at the beginning of 2012. This will create a new entrant with the potential to contend with the largest players almost overnight. However, the amalgamation of the two providers will not be without obstacles as customers from both sides start to witness change.
Published By Datamonitor
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18 Nov 2011 |
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CommentWire
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As part of its recent white paper on banking reforms, the British government has suggested ways in which the financial services industry can re-engage with consumers, including the introduction of a color-coded system more commonly found on food labels. While the suggestion has drawn some criticism, the proposed system should at least lead to greater innovation and competition within the industry.
Published By Datamonitor
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14 Jul 2009 |
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Expert View
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The UK's recently-elected coalition government has made the abolition of 'unfair' bank fees and charges one of its key policies going forward. However, it is unclear how the government intends to enforce such legislation, and while the move appears to represent a good deal for consumers, there are significant downsides for both the industry and individuals.
Published By Datamonitor
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21 May 2010 |
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CommentWire
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While Britons pay up to GBP200 a year in fees for packaged current accounts, new research from Alliance and Leicester has shown that few customers make good use of the facilities offered. However, while these accounts may indeed not suit everyone, they do bring with them a raft of secondary benefits that this research may have underestimated.
Published By Datamonitor
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26 Sep 2005 |
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Expert View
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Datamonitor's research reveals that consumers are concerned that packaged accounts do not offer enough value. For the packaged account market to grow banks need to either allow customers to pick and choose the features they want or design accounts to fit the needs of their target market.
Published By Datamonitor
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01 Nov 2012 |
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Expert View
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Credit and debit fraud has experienced the largest decline in online transactions since the introduction of online banking and e-retailing to Britain. This is due to the heavy investment from the payment industry in new fraud detection technology.
Published By Datamonitor
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10 Oct 2011 |
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CommentWire
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Fee-based current accounts are now offered by many big FS players, but UK consumers appear unwilling to use them. Recent Datamonitor research shows that it may be the benefits themselves that are not attractive; therefore, offering the right extras will help to draw in consumers and strengthen the relationship they have with their bank.
Published By Datamonitor
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24 Sep 2010 |
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CommentWire
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In a letter to the banking industry, the OFT has made it clear that the GBP12 limit on credit card penalty fees will not be applied automatically to overdrafts, as the regulator has not yet carried out enough research into this market. However the regulator is still likely to push for a general reduction in overdraft fees, raising the possibility that the banks may look elsewhere for profits.
Published By Datamonitor
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22 May 2006 |
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Expert View
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The packaged account is already earning a significant amount of revenue for UK retail banks. Despite growth in both the total size of the market and the monthly fees per account, the opportunities for earnings growth remain impressive if providers prove capable of overcoming key challenges.
Published By Datamonitor
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13 Mar 2012 |
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Expert View
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Financial services are just one area that Tesco has been developing as it seeks to maintain growth. In buying out RBS and taking full ownership of its Tesco Personal Finance business, Tesco should be able to grow annual profits to GBP1 billion, from the GBP240 million estimated for 2008. In applying its core values of simplicity and value, Tesco could make life difficult for smaller lenders.
Published By Datamonitor
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29 Jul 2008 |
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