Opinion on Payments in North America

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Type Product title / description Pub Price
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2013: the year of the cloud

The lackluster performance of NFC-based wallets globally compared to the relative success of cloud-based payment models using bar and QR codes suggests that the latter will continue to see rapid development in the year ahead.

Published By Datamonitor
02 Jan 2013
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Amazon mobile payments: secure but not convenient

Amazon appears to be contemplating a bold move into mobile payments, with prospective plans to develop an anonymous mobile payments service. By putting information privacy at the heart of the service, Amazon stands to tap into a lucrative opportunity, with strong evidence to suggest that mobile wallet security is still a major concern for many consumers.

Published By Datamonitor
25 Apr 2013
Expert View
Expert View

American Express enhances the TV viewing experience with mobile commerce

American Express's recent move to use TV viewing to boost its mobile commerce activity highlights a major growth opportunity for payment providers to boost engagement through a more tailored and direct avenue, as over half of US consumers currently use their mobile to shop online.

Published By Datamonitor
26 Nov 2012
Expert View
Expert View

American Express takes gamification literally with Halo 4

American Express recently announced it is offering rewards and benefits to gamers who sync an Amex card to their Xbox Live account based on their achievements in the game Halo 4. Although potentially expensive the move is likely to gain a very high level of engagement with frequent purchasers of digital goods.

Published By Datamonitor
08 Nov 2012
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Amex launches Twitter payments

American Express has extended its Sync service with social media site Twitter to allow users to pay for purchases using special hashtags. Although unlikely to remain anything but a niche offering, Amex's move is focused more on its traditional space of consumer targeting and reward programs.

Published By Datamonitor
18 Feb 2013
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Amex to restructure business with a renewed focus on digital

American Express's plan to restructure its business - chiefly its corporate travel unit - is a defensive move by the payment provider to align itself with the growing consumer preference for technology-based services. The move also reinforces wider company developments, shedding some light on American Express's long-term strategy.

Published By Datamonitor
17 Jan 2013
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Apple announces the upcoming launch of its Passbook digital wallet

Apple recently announced that its first digital wallet service, Passbook, will launch alongside iOS6 in the autumn of 2012. The system does not yet support payments and is not NFC-based, but Passbook is likely to be a major milestone in the development of mobile payments.

Published By Datamonitor
12 Jun 2012
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Apple finally takes its first tentative steps into real world payments

Apple has launched a payment app that allows users to pay for goods through their iTunes account. The service is an update to its Apple Store Mobile App which allows iPhone 4 and iPhone 4S users to pay for goods in US Apple Stores with no staff interaction. Although still a closed loop system, EasyPay represents the first step of what could become a major disruptive force in the payments industry.

Published By Datamonitor
01 Dec 2011
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Apple takes a different path to quietly enter the world of mobile payments

The launch of the iPhone 5 reconfirms Apple's strategy to rule the global mobile payments space by focusing on what it will take for consumers to shift their payment behavior in future. The iPhone 5 from a payments point of view is essentially only skinnier and faster, notably with no NFC functionality, but its Passbook features in iOS 6 hold the most likely indicator of its long-term intentions.

Published By Datamonitor
13 Sep 2012
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ATM outsourcing: a viable option for struggling banks

In the current economic environment, banks should carefully analyze the current and future total cost of ownership of their technology assets, and evaluate the outsourcing alternative. With a widespread lack of capital for costly upfront investments, renting ATM hardware and associated services becomes an attractive, and in some cases the only feasible, option to struggling banks.

Published By Datamonitor
24 Apr 2009

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