Opinion on Financial Services

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Type Product title / description Pub Price
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Bionym brings biometric authentication to wearables

Bionym's multi-bank trial of Nymi Band will see the start-up capitalize on the rising ownership of contactless payment cards in Canada, tapping into the growing use of biometrics as a payment authentication tool.

Published By Datamonitor
17 Nov 2014
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Fees are fine, but they must be clear

In retail banking, good service is crucial to keeping customers happy and improving their loyalty. However, it is just as important, if not more so, to manage their expectations on fees.

Published By Datamonitor
17 Nov 2014
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Credit Suisse revs up US entrepreneurs

Credit Suisse is taking client targeting to a new level with an initiative called Entrepreneurs Circle. Particularly in mature markets such as the US, private wealth managers need more such programs to develop a sustainable pipeline of new clients.

Published By Datamonitor
13 Nov 2014
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Private landlords seriously underinsured

Datamonitor Financial survey data indicates a serious underinsurance issue among private individuals who rent out properties. Providers should make sure the necessary checks are in place to resolve this.

Published By Datamonitor
13 Nov 2014
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Apple pulls ahead in wallet wars

The future of mobile payments is far from decided, but one month into its launch, Apple is clearly ahead in the race.

Published By Datamonitor
12 Nov 2014
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No need for CMA current account investigation

The Competition and Markets Authority (CMA) has launched a new investigation into the UK personal current account (PCA) market. Quite what this review is expected to achieve that earlier enquiries have not is unclear.

Published By Datamonitor
12 Nov 2014
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First signs of motor insurance premium hike

Ongoing premium reductions are not sustainable in the long term, and the UK market is now seeing signs of insurers trying to feed through rate increases. These are unlikely to be significant, however.

Published By Datamonitor
06 Nov 2014
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CBA taking contactless to the next level

Commonwealth Bank Australia (CBA) has initiated the next evolutionary stage of contactless payments in the Australian market, with New South Wales' Opal transit payment system slated to accept CBA-issued contactless payment cards in the future.

Published By Datamonitor
06 Nov 2014
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FCA opens door to industry disruption

Until now, banks have been able to rely on regulation to help neutralize the threat from new entrants. However, a new initiative by the UK's Financial Conduct Authority (FCA), Project Innovate, aims to turn the regulator into an ally of innovation.

Published By Datamonitor
05 Nov 2014
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"Simplechannel," not omnichannel, is the holy grail

There is much discussion focused on omnichannel servicing and the benefits it brings to customer choice and convenience. However, banks can serve customers better by creating a single customer journey that is clearly signposted and simple to fulfil.

Published By Datamonitor
04 Nov 2014

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