Opinion on Financial Services

The following industries match your search criteria:

Published within

« | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | ... | » »|

Click here to sort results by relevance. Click on heading titles to sort results by different field.

Type Product title / description Pub Price
Expert View
Expert View

Current account competition will increase

The OFT has admitted the recommendations it made to banks in 2008 to improve competition in the UK current account market have been unsuccessful. Despite the OFT's failure, external factors look set to increase competition in the coming years.

Published By Datamonitor
25 Jan 2013
Expert View
Expert View

Current account holders still dubious about switching

Datamonitor research has shown that British consumers are wary of switching current account providers. New research commissioned by PricewaterhouseCoopers supports this, highlighting that consumers remain unconvinced of the benefits of switching despite new market entrants. Providers must go further to attract new business, including harnessing the power of social media.

Published By Datamonitor
27 Jan 2010
Expert View
Expert View

Customer loyalty will save The Co-operative Bank

The Co-operative Bank has made headlines frequently in the past year due to a number of setbacks. However, the bank benefits from high levels of customer loyalty and as long as it can reassure customers that it is still able to deliver on core values, The Co-operative Bank is likely to emerge from this unfortunate series of events unscathed.

Published By Datamonitor
15 May 2013
Expert View
Expert View

Don't forget about the customer

Compliance issues as well as cost minimization efforts are driving product development as wealth managers are adapting to Australia's FoFA reforms. However, those managers that are still able to innovate with the customer in mind will gain a competitive advantage.

Published By Datamonitor
13 Feb 2013
Expert View
Expert View

Downturn reveals weaknesses in UK consumers' pensions' savings plans

Datamonitor's Financial Services Consumer Insights survey reveals that attempts to promote pension savings have been a failure, with around 69% of individuals globally still not having any pension policy in place. Consumers in the UK are particularly vulnerable and may not be able to rely on overburdened state systems in their retirement, making private pensions more vital than ever before.

Published By Datamonitor
27 Jul 2009
CommentWire
CommentWire

Economic slowdown highlights the importance of savings culture

According to OECD data, the average household savings rate between 1992 and 2001 was 8.46%. This fell to 3.46% between 2002 and 2008, symptomatic of the high levels of consumer spending that characterized much of the decade. Although the global economic slowdown exacerbated the low level of household savings in 2008, for many consumers the crisis has highlighted the importance of saving.

Published By Datamonitor
12 Apr 2010
Expert View
Expert View

Eftpos Australia evolves to compete in a new era of payments

Eftpos, Australia's largest payment card scheme, is to implement a new interchange fee in Australia effective as of October 1, 2011, to embrace a new era in the Australian payments system. Mixed responses are expected from all payments participants, from merchant operators and acquirers to card issuers.

Published By Datamonitor
05 Oct 2011
Expert View
Expert View

Facebook reveals its growth potential in the virtual payments space

In its filing to the US Securities and Exchange Commission to raise $5bn in new funding through its long anticipated initial public offering, Facebook revealed that its payments business accounted for 15% of the company's total revenue in 2011, giving the virtual games payment market an estimated $1.9bn annual value within Facebook's platform alone.

Published By Datamonitor
03 Feb 2012
CommentWire
CommentWire

First Direct: winning customer approval by keeping it 'real'

Online bank First Direct has received the highest overall rating in the Which? customer satisfaction survey. The bank consistently receives excellent feedback from its customers, despite not offering the best rates. Its focus on customer experience, honesty and openness effectively targets the Authenticity trend, which is currently highly in demand from consumers.

Published By Datamonitor
03 Sep 2010
Expert View
Expert View

FS providers need to incentivize customer feedback to realize the full potential of social media

Social media offers providers of financial services the opportunity to build a more customer-centric proposition by gaining deeper insight in consumers' desires. However, consumers may need encouragement to give feedback on products and services, and tangible benefits may help to boost this customer interaction and feedback process.

Published By Datamonitor
26 Oct 2012

« | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | ... | » »|

No help is available.