Opinion on Financial Services

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Sustained decline in UK card fraud suggests that consumer education and new technologies are working

The UK Card Association has released its latest fraud figures, which show a significant drop in overall fraud for the second year running. This decline has been driven by a combination of new technologies such as chip and PIN and increased consumer awareness. However, new threats are likely to emerge over the coming years, particularly if vigilance declines.

Published By Datamonitor
10 Mar 2011
CommentWire
CommentWire

SUS: insurer launches innovative cover to cater to the needs of recessionary consumers

Salisbury Underwriting Services has announced the launch of a new insurance product aimed at employees fearful of losing their job and not being able to secure one of comparable pay. The product is likely to find particular favor among consumers that are worried about job security due to the recession, and feel that their financial situation will only worsen in the months ahead.

Published By Datamonitor
19 Aug 2009
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Supermarkets' rise presents opportunities for insurers

Supermarkets are becoming serious players in financial services and thus offer opportunities to insurers. Supermarkets and insurers can partner to build on retailers' credit card and loyalty program successes to improve insurance offering features and price, based on retailers' rich customer data and insight.

Published By Datamonitor
14 May 2013
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St.George fingerprint login will boost mobile banking

St.George Bank's decision to adopt fingerprint login technology for its iPhone app will address security concerns around mobile banking, as well as increasing the ease of use associated with this channel.

Published By Datamonitor
27 Aug 2014
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Square Cash trades security for convenience

Square's new email fund transfer service highlights the growing trend of mobile wallet providers looking to the P2P space to broaden their service functionalities. However, getting the balance right between convenience and security is crucial.

Published By Datamonitor
25 Oct 2013
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Split strategies in the savings market

Consumers with small savings balances prize ease of access whereas consumers with large balances focus on interest rate. This requires banks to segment and market their savings proposition in terms of either rate or ease of access.

Published By Datamonitor
03 Apr 2013
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Social media is critical for switchers in Hong Kong

The Asian banking market is tipped to slow over the next year, meaning the ability to take market share from rivals while retaining existing customers will become more important. In Hong Kong, this means effectively leveraging social media.

Published By Datamonitor
26 Feb 2014
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Social media can increase return on investment

There is untapped potential for banks to engage their customers via social media. Although many banks have tiptoed into Twitter, Facebook, and the like, some are still unsure of where the benefits lie.

Published By Datamonitor
07 Jun 2013
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Social media a valuable #switching tool

Social media sites such as Facebook and Twitter represent crucial customer acquisition tools in Australia's increasingly competitive retail banking sector.

Published By Datamonitor
26 Jun 2013
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Sociable consumers shun mainstream lending

The fast-growing appetite for alternative lending sources reflects the mounting enthusiasm for social platforms and crowdsourcing.

Published By Datamonitor
04 Feb 2014

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