Opinion on Financial Services

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TSB Bank still sees value in branches

TSB Bank's decision to open as many as 30 new branches in the UK offers evidence that, despite the growth of digital banking, a physical presence is still needed to meet the needs of consumers.

Published By Datamonitor
11 Sep 2014
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Sharia products essential to Malaysian investors

In the Sharia-compliant wealth management market the focus has long been on the riches of the Middle East, but affluent investors from Southeast Asia are increasingly becoming the Islamic finance market to target.

Published By Datamonitor
10 Sep 2014
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Apple Pay won't popularize NFC overnight

Apple's highly anticipated entry into the NFC market strengthens the case for the technology, but full-scale adoption remains unlikely in the short term.

Published By Datamonitor
10 Sep 2014
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Security: Apple's Achilles' heel

Apple's fashionably late entrance into mobile payments came with all the fanfare needed to distract us from the recent iCloud furore. Yet mobile wallet security is still a major concern for many consumers, and Apple will need to tread carefully.

Published By Datamonitor
10 Sep 2014
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Australian banks must maximize branch efficiency

Rather than closing branches, Australian banks should reduce the size of existing branches and focus on sales of higher value products, as online banking has taken over as the main transaction channel for consumers.

Published By Datamonitor
01 Sep 2014
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Australian banks must develop mass affluent programs

The Australian market is ripe for mass affluent banking programs, but authorized deposit-taking institutions (ADIs) have been slow to offer joined up solutions. ADIs will need to do better if they want to be their customers' investment manager as well as their credit card provider.

Published By Datamonitor
27 Aug 2014
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St.George fingerprint login will boost mobile banking

St.George Bank's decision to adopt fingerprint login technology for its iPhone app will address security concerns around mobile banking, as well as increasing the ease of use associated with this channel.

Published By Datamonitor
27 Aug 2014
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US banks must board the EMV train

EMV adoption is gathering steam in the US, and issuers and acquirers must be prepared for what this will mean for card fraud.

Published By Datamonitor
21 Aug 2014
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Visa uses analytics to tackle self-service fraud

The new Visa Transaction Advisor service capitalizes on VisaNet's extensive transaction database, providing banks and merchants with a major opportunity to effectively tackle fraud at self-service checkouts without disrupting the payment experience.

Published By Datamonitor
11 Aug 2014
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Banks must simplify overdraft charges

The UK overdraft market has seen declining lending volumes for a number of years due to falling customer use and a tougher regulatory stance. Banks must simplify overdraft charges to reverse this trend.

Published By Datamonitor
08 Aug 2014

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