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Expert View
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The FSCP has called for the introduction of a range of straightforward "predictable outcome" products to reverse the loss of consumer trust experienced in the financial services sector. Changes to the advisory model through the introduction of the RDR and consumer demand for transparency and simplicity give strong weight to this proposal.
Published By Datamonitor
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18 Aug 2011 |
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Expert View
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Irish payment provider 3V has launched a bespoke GPR card in the UK aimed at the youth market. The card will offer customized security services and control over access to certain content. Datamonitor research suggests that consumers feel their existing cards meet their payments needs, but 3V's approach could help to surmount this problem by targeting consumers who do not yet have a payment card.
Published By Datamonitor
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02 Mar 2012 |
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Expert View
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Banks have struggled to balance security and convenience when it comes to online banking. ABN Amro offers an innovative solution that other banks should take heed of.
Published By Datamonitor
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07 Feb 2013 |
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Expert View
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Allianz has set up a board-level committee tasked with ecological and social responsibility, becoming the first company globally to do so. Consumers want to see this type of demonstration of social responsibility by their financial services providers, as it highlights considerations wider than profitability. Consumers may also seek out providers with values that align with their own beliefs.
Published By Datamonitor
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20 Jul 2012 |
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Expert View
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Amazon appears to be contemplating a bold move into mobile payments, with prospective plans to develop an anonymous mobile payments service. By putting information privacy at the heart of the service, Amazon stands to tap into a lucrative opportunity, with strong evidence to suggest that mobile wallet security is still a major concern for many consumers.
Published By Datamonitor
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25 Apr 2013 |
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Expert View
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American Express's recent move to use TV viewing to boost its mobile commerce activity highlights a major growth opportunity for payment providers to boost engagement through a more tailored and direct avenue, as over half of US consumers currently use their mobile to shop online.
Published By Datamonitor
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26 Nov 2012 |
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Expert View
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American Express has extended its Sync service with social media site Twitter to allow users to pay for purchases using special hashtags. Although unlikely to remain anything but a niche offering, Amex's move is focused more on its traditional space of consumer targeting and reward programs.
Published By Datamonitor
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18 Feb 2013 |
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Expert View
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According to figures released by ANZ and CBA regarding their respective goMoney and Kaching apps, mobile payments are becoming increasingly popular among Australian consumers. Although uptake of these apps has been strong, there is still great opportunity to encourage usage and grow the Australian mobile payments market.
Published By Datamonitor
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21 Dec 2012 |
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Expert View
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The Australian transaction accounts market grows slowly and sees little switching, yet it is the foundation to building a relationship between bank and customer. In the competitive market for retail deposits, banks have few opportunities to add clients. A key area for growth is capturing the business of newcomers, something ANZ is proving to be adept at.
Published By Datamonitor
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26 Oct 2012 |
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Expert View
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The Generation Recession report recently commissioned by Friends Provident has indicated that the UK is in the grip of a 'Psychological Recession', an assertion supported by Datamonitor research. While there is a significant disparity between the perceived effect of the recession on consumers and its actual effect on their day-to-day financial lives, such perceptions are perpetuating the problem.
Published By Datamonitor
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14 Aug 2009 |
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Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Reports and briefs contain analyst driven analysis and opinion covering a specific market or issue.
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