Opinion on Financial Services

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Low interest rates depress savers

The last six months have seen unprecedented low rates of interest, which are great for borrowers but make life hard for savers. Datamonitor's Financial Services Consumer Insight survey revealed a trend of consumers wanting to shift their savings from long-term to short-term easy access, but this makes it even harder to find strong returns.

Published By Datamonitor
11 Sep 2009
CommentWire
CommentWire

UK car insurance providers must be careful about charging interest

The latest report from the Automobile Association in the UK reveals the extent to which car insurance providers charge for monthly repayments of car insurance premiums. Datamonitor's Financial Services Consumer Insight research suggests that this tactic may not be sustainable in the long term, given consumers' growing value awareness and the financial difficulties in which many find themselves.

Published By Datamonitor
13 Aug 2009
CommentWire
CommentWire

US saving culture: the source of all problems?

Datamonitor's Financial Services Consumer Insights survey shows that the fundamental weakness in US savings behavior is a crucial driver of global imbalances. Despite the G20's intention to address the issue of imbalances in the world economy, US saving behavior must see a marked change if global imbalances are to be corrected and the $100 billion US current account deficit is to be paid back.

Published By Datamonitor
28 Sep 2009
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Downturn reveals weaknesses in UK consumers' pensions' savings plans

Datamonitor's Financial Services Consumer Insights survey reveals that attempts to promote pension savings have been a failure, with around 69% of individuals globally still not having any pension policy in place. Consumers in the UK are particularly vulnerable and may not be able to rely on overburdened state systems in their retirement, making private pensions more vital than ever before.

Published By Datamonitor
27 Jul 2009
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Lloyds on right track with infographics

Lloyds has produced an infographic detailing its terms and conditions in order to improve comprehension for its online customers. This is a step in the right direction, but the use of infographics would be better targeted at younger audiences.

Published By Datamonitor
13 Apr 2015
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Next Bank Sydney: The wait is killing us, but does it need to?

The commoditization of retail banking has made customer loyalty, as opposed to apathy, largely a thing of the past. A focus on the emotions tied up in customers' relationships with money offers greater potential for fostering customer attachment.

Published By Datamonitor
12 Mar 2015
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Payday loans, meet price comparison

New regulations affecting the payday loan industry have been announced by the UK Competition and Markets Authority (CMA), which should significantly drive down the costs of payday loans for consumers.

Published By Datamonitor
25 Feb 2015
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Visa hedges its authentication bets

Visa's move to invest in a geolocation confirmation service soon after the release of its Visa Transaction Advisor service signals that the future of payment security lies in both multi-factor and risk-based authentication.

Published By Datamonitor
18 Feb 2015
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Australian banks set for Apple Pay showdown

With MasterCard and Visa planning to introduce tokenization in Australia later in 2015, conditions would seemingly be perfect for Apple Pay. However, negotiating a cut of merchant service fees with Australian banks will not be as easy as it was in the US.

Published By Datamonitor
12 Feb 2015
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Visa Europe brings contactless to UK soaps

Although ownership and awareness of contactless payment cards continue to rise, a sizable number of UK consumers are either choosing not to use their cards or don't want one. Visa Europe looks to tackle this in its recent partnership with ITV.

Published By Datamonitor
02 Feb 2015

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