Latest Intelligence on By Multi-Channel in North America

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Type Product title / description Pub Price
CommentWire
CommentWire

PPR: outstanding 2007 performance

French group PPR achieved strong growth in 2007; overall revenues grew by 16.1% to E19.8 billion, or 7% on a like-for-like basis. As the group's 2007 operations were impacted upon by the acquisition and integration of Puma, it is clear that the company has not taken its eyes off the ball. Although PPR's future outlook is broadly positive, worries remain about Conforama and Redcats.

Published By Datamonitor
27 Feb 2008
Expert View
Expert View

Publix reignites online presence through trial of click and collect service

US supermarket chain Publix Super Markets has launched a click and collect service, marking its first venture into online retailing since the demise of Publix Direct in 2003. This new initiative reflects the growing range of e-commerce and delivery models emerging in grocery retailing across the globe, in response to local consumer characteristics and market conditions.

Published By Datamonitor
17 Aug 2010
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Expert View

Ralph Lauren looking to maintain its brand value online with luxury e-retail experience

Premium US clothing retailer Ralph Lauren has launched a UK version of its e-retail website ralphlauren.com, 10 years after the launch of its US site. Luxury brands have historically been reluctant to expand online due to concerns over diluting their brand value; however, Ralph Lauren has strived to maintain its air of exclusivity by offering additional services to customers.

Published By Datamonitor
21 Oct 2010
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Expert View

Retail locations: out-of-town remains the prime location for retail growth

Over the last 10 years, out-of-town has consistently outperformed both town center and neighborhood, with average annual growth of 2.5% between 2004 and 2009, compared with 1.4% for neighborhood and 0.2% in town centers. Verdict expects out-of-town to continue to outperform due to food & grocery reliance, its relevance as a click & collect point, and the entrance of new retailers to the sector.

Published By Datamonitor
25 Nov 2010
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Retailers turn to new technologies to retain market share

Faced with the threat of online retailing and other pressures, retailers globally are seeking to win back market share by making the customer shopping experience more theatrical. As a result, it is expected that retailers will seek to streamline the buying experience, bringing it more in line with internet shopping in terms of ease and speed of transaction, to ensure market share is retained.

Published By Datamonitor
04 Oct 2007
CommentWire
CommentWire

Saks: extending its grip on the luxury-for-less market

Saks has extended the reach of its discount operations by launching an online flash sale site, in a move which reflects the growing provision of discount luxury from US department stores. Verdict expects the platform to be successful given consumers' demand for value and the continued sales growth of existing flash sale sites, but Saks must be careful not to undermine its luxury proposition.

Published By Datamonitor
18 Aug 2011
CommentWire
CommentWire

Social media: US department stores reap the rewards

Department stores are leading the way in terms of e-commerce, m-commerce, and social media, according to a recent survey. This has allowed them to boost their top lines after years of declining sales, while also capturing the attention of younger target consumer segments. Verdict believes that comprehensive digital strategies such as these would benefit luxury and specialist retailers alike.

Published By Datamonitor
26 Aug 2011
CommentWire
CommentWire

Tesco: confident about Christmas

Despite mounting evidence of a more cautious approach to expenditure by consumers, Tesco has delivered an upbeat set of figures for the third quarter, with group sales up by 11.8%, an improvement on the 9.2% uplift to mid-year. Going forward, there are few reasons to doubt Tesco's strong performance will continue.

Published By Datamonitor
04 Dec 2007
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Expert View

Tesco: losing share but riding high

Tesco is comfortably riding out the challenging trading conditions facing UK retailing, recording pre-tax profits of GBP2.95 billion for the 52 weeks to February 28. Although exposure to non-food and the impact of its Discounter brand have dented sales growth, the supermarket's international credentials and ability to diversify into new markets will see it continue to prove a formidable retailer.

Published By Datamonitor
21 Apr 2009
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Expert View

The future of online

The role of online technologies has evolved from supporting primarily the sales process to supporting all phases of the customer lifecycle, from customer acquisition to fostering long-term customer loyalty. Understanding how online channels are evolving, and how customer expectations are changing in tandem is, therefore, essential.

Published By Datamonitor
18 Aug 2006

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