Latest Intelligence in United Kingdom

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Type Product title / description Pub Price
Expert View
Expert View

Google free to aggregate

The conclusion to the three-year anti-trust investigation by the European Commission will finally see Google able to pursue its aggregator ambitions. But will it?

Published By Datamonitor
10 Feb 2014
Expert View
Expert View

Banks must act to stop packaged account flight

Packaged account customers are more interested in the product than the provider, and are therefore less loyal. To retain these customers, banks must recognize that it is not simply convenience but the competitiveness of the product that drives provider choice.

Published By Datamonitor
10 Feb 2014
Expert View
Expert View

Motor insurers set to report declining GWP

LV='s 2013 results show that its GWP dropped despite the group growing its customer base. Other insurers that predominantly operate in the motor space are likely to report similar experiences.

Published By Datamonitor
06 Feb 2014
Expert View
Expert View

Sociable consumers shun mainstream lending

The fast-growing appetite for alternative lending sources reflects the mounting enthusiasm for social platforms and crowdsourcing.

Published By Datamonitor
04 Feb 2014
Expert View
Expert View

Crowd purchasing an ideal channel for clubs

The entrance of the crowd-purchasing model in insurance offers a number of opportunities to target certain consumer segments directly. For recreational and sports clubs in particular, this may grow into the primary route for purchasing.

Published By Datamonitor
03 Feb 2014
Expert View
Expert View

Consumers not ready to go fully digital

Barclays' plan to close a quarter of its high street branches but replace some with kiosks in supermarkets reflects mainstream consumers' reluctance to go fully digital.

Published By Datamonitor
31 Jan 2014
Expert View
Expert View

Wide MFNs should be scrapped

Wide "Most Favored Nation" (MFN) clauses restrict competition between aggregators and act as a barrier to entry - they should be banned.

Published By Datamonitor
30 Jan 2014
Expert View
Expert View

Young drivers win big through telematics

Motor insurance premiums continue to fall, with younger drivers particularly benefiting from the savings afforded by the use of telematics.

Published By Datamonitor
29 Jan 2014
Expert View
Expert View

UK banks launch new way of paying

Zapp could finally get mainstream consumers paying with their phones by making it convenient and secure to shop online via their mobile.

Published By Datamonitor
29 Jan 2014
Expert View
Expert View

White label energy suppliers cannot hide the issues at their partner companies

In a recent Which? customer satisfaction survey, Sainsbury's Energy and M&S Energy both experienced decreasing customer scores year-on-year, broadly in line with the performances of the energy suppliers they partner with (British Gas and SSE respectively). This suggests that customer experiences have been similar, but something is keeping the scores higher for the white label partners.

Published By Datamonitor
24 Jan 2014

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