Latest Intelligence on Financial Services in United Kingdom

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Type Product title / description Pub Price
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Payday loans, meet price comparison

New regulations affecting the payday loan industry have been announced by the UK Competition and Markets Authority (CMA), which should significantly drive down the costs of payday loans for consumers.

Published By Datamonitor
25 Feb 2015
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Visa Europe brings contactless to UK soaps

Although ownership and awareness of contactless payment cards continue to rise, a sizable number of UK consumers are either choosing not to use their cards or don't want one. Visa Europe looks to tackle this in its recent partnership with ITV.

Published By Datamonitor
02 Feb 2015
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Financial education needs to be adopted, not just offered

Educating the younger generation about financial management is no mean feat. Banks need to look carefully at how they deliver this, otherwise attempts to build brand awareness among future loyal consumers will fall on distracted ears.

Published By Datamonitor
28 Jan 2015
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Technological solutions reel in the mass affluent

Barclays has introduced two new digital innovations that squarely target the mass affluent segment of the market. Both innovations will improve retention rates and significantly enhance Barclays' mass affluent acquisition strategy.

Published By Datamonitor
11 Dec 2014
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Financial incentives costly without customer satisfaction

One year on from the introduction of the seven-day switching guarantee in the UK, competition among the challenger banks is fierce with the smaller players facing high rates of attrition.

Published By Datamonitor
03 Dec 2014
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"Simplechannel," not omnichannel, is the holy grail

There is much discussion focused on omnichannel servicing and the benefits it brings to customer choice and convenience. However, banks can serve customers better by creating a single customer journey that is clearly signposted and simple to fulfil.

Published By Datamonitor
04 Nov 2014
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Santander uses mobile innovation to attract students

Santander has raised the bar in the competitive UK student account market with the launch of a mobile app for students that has built-in personal financial management functionality.

Published By Datamonitor
24 Sep 2014
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TSB Bank still sees value in branches

TSB Bank's decision to open as many as 30 new branches in the UK offers evidence that, despite the growth of digital banking, a physical presence is still needed to meet the needs of consumers.

Published By Datamonitor
11 Sep 2014
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Banks must simplify overdraft charges

The UK overdraft market has seen declining lending volumes for a number of years due to falling customer use and a tougher regulatory stance. Banks must simplify overdraft charges to reverse this trend.

Published By Datamonitor
08 Aug 2014
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TfL no game-changer for contactless

Transport for London (TfL)'s decision to open its closed-loop transport payments system to other contactless form factors will have a minimal impact on wider UK contactless acceptance.

Published By Datamonitor
06 Aug 2014

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