Latest Intelligence on IT Services in Europe

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Type Product title / description Pub Price
CommentWire
CommentWire

Paperless billing: mirage or miracle?

Banks, mobile phone providers, fixed line telephone suppliers, and airlines have all made efforts to encourage e-billing. Now it is the turn of the utilities, as British Gas encourages its customers to sign up to paperless billing. The service may provide advantages in targeted email marketing, but easy communication via email may lead to increased volumes of customer queries.

Published By Datamonitor
25 Feb 2004
CommentWire
CommentWire

CSFB: service in Singapore

Credit Suisse First Boston is opening its fourth largest global back-office and IT support center in Singapore. The bank's attitude to service provision is changing and both shared services and outsourcing are set to receive increased attention.

Published By Datamonitor
12 Feb 2004
CommentWire
CommentWire

Business analytics: Basel II to fuel recovery

The business intelligence and analytics industry, as most of the IT space, has seen some slower years recently. The financial services sector - traditionally the largest market for business intelligence and analytics - is going to play a pivotal part in fuelling this recovery in the coming years.

Published By Datamonitor
08 Oct 2003
CommentWire
CommentWire

Lloyds: banking energy customers

Lloyds TSB [LLOY.L] is to offer utilities to its current account customers through its Ideal brand. With 16 million customers and a network of 2,050 high street branches, incumbent utilities may now begin to really worry about the threat of new entrants and the growth of white labels in the energy market.<BR />

Published By Datamonitor
30 Jul 2003
CommentWire
CommentWire

UK leasing: online service network growing

A new online service provider for the UK leasing industry is being well received by leasing players. Growth has been rapid and 150 repair outlets join the 1Link fleet maintenance provider network each week. The service is proving to be revolutionary in its sector - producing cost savings of up to 30% in some cases.<BR />

Published By Datamonitor
08 Jul 2003
CommentWire
CommentWire

Volantis: new interest from publishers

Mobile services specialist Volantis Systems is finding a ready market for its content creation and management tools among content publishing companies, according to a senior company executive. The market is a change from Volantis' typical clients, which are largely in the mobile telecoms sector, but there could be some growth prospects within the new target market.

Published By Datamonitor
07 Jul 2003
ResearchWire
ResearchWire

Europe: FSIs' offshore outsourcing to grow

Published By Datamonitor
04 Jul 2003
CommentWire
CommentWire

Vodafone: to buy or to give

Vodafone has resisted pressure to write down its 3G assets as it posted a strong set of year end results. The company still seems to be holding back cash reserves in case suitable acquisitions appear, but it may not find any particularly large takeovers to match its strategy.

Published By Datamonitor
28 May 2003
CommentWire
CommentWire

mmO2: 3G downright expensive

mmO2 is expected to announce a multibillion pound loss on Wednesday, mostly as a result of writing down its 3G licenses in the UK and Germany. The write down will make mmO2 the first of the major European mobile operators to accept a realistic value for its 3G licenses; its rivals should follow suit.<BR />

Published By Datamonitor
19 May 2003
CommentWire
CommentWire

Symbian: backseat driver

Symbian is predicting a big year for devices based on its mobile device operating system but is preparing to take a back seat to let its partners and licensees fire up the smart phone market. Development costs for Symbian-powered devices are high, but if current growth rates continue the money should prove well spent.

Published By Datamonitor
30 Apr 2003

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