Forecourt mPayments: the Dutch lead the way

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Fuel retailing: European network sizes will decline

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Outdoor forecourt payments: reaching E41.6 billion by 2005

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Loyalty schemes: sweet as Nectar

BP, Sainsbury's, Barclaycard and Debenhams are set to join forces in the battle for customer loyalty. Nectar, the UK's first coalition loyalty program, is set for launch this autumn. The card's big-name backers give it a strong chance of overcoming 'loyalty fatigue' among consumers to challenge Tesco's Clubcard as the UK's biggest scheme.

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BP: shedding stations

Tough conditions in Hungary and Slovakia have prompted BP to shed its newly acquired Aral service stations in these countries. Although it has also sold two stations in Poland to Jet, BP is adamant it will remain in this market. Staying would be wise: the company has a good position as the largest foreign player, and has identified more attractive prospects.

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Yukos: Russia set to invade Europe

While there are many bidders for BP's surplus German oil businesses, Yukos is one of the frontrunners to purchase the 650 service stations and 45% share in a refinery. Yukos has earmarked $2 billion towards improving its position in western European refining and retailing. Alongside fellow Russian firm Lukoil, Yukos is definitely a company to watch.

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Outdoor fuel payment: taking off slowly in southern Europe

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Cross-selling: 42% of Swedes open to buying cars from a fuel retailer

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Safeway: 'disloyalty' scheme could be a winner

Loyalty card schemes are beginning to fall out of favor with retailers. Sainsbury's has drastically altered its offering; now, Safeway is gambling that short-term offers will seduce customers away from their current supermarket. Both strategies are based on the realization that customers do not choose supermarkets in the hope of long-term reward.

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German fuel: the fight is on, if the price is right

The fight is definitely on in German fuel retailing. Three Russian companies plus Austria's OMV aim to buy BP's sites, while TotalFinaElf is looking at acquiring sites from Shell/DEA. While the winner will gain a much-needed foothold in the market, they are likely to get the least profitable service stations. The winning bidder will be left with further challenges ahead.<BR />

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