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Expert View
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While being able to attract higher single deposits, customer retention represents a key challenge for online-only providers, making loyalty schemes a must-have.
Published By Datamonitor
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28 Feb 2013 |
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Expert View
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While there is very limited differentiation among the online banking platforms that banks in Australia offer, consumers are demanding online tools to help them manage their finances. To provide value-added services to their current online offerings, banks should look to PFM tools as a way of maintaining and acquiring customers.
Published By Datamonitor
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12 Feb 2013 |
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Expert View
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With Basel III looming, product design will be increasingly focused on minimizing regulatory issues and increasing the "stickiness" of deposits. Term deposits and notice accounts are set to become more prevalent under the regulation. However, offering a higher level of convenience, deposits kept in notice accounts will show more impressive growth rates than those held in term deposit accounts.
Published By Datamonitor
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19 Mar 2013 |
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Expert View
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A number of new P2P payment methods have emerged in Australia and all have a common target: displacing cash in the low-value P2P payment sector.
Published By Datamonitor
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11 Nov 2011 |
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Expert View
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NAB has been able to distinguish itself as the market leader in Australia by providing the lowest rates of the country's big four banks. However, its latest interest rate cut left it exposed to attacks from competitors.
Published By Datamonitor
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17 Dec 2012 |
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Expert View
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NAB's opening of a social media command center displays its commitment to social and customer engagement. Although a centralized approach to social media is not new, NAB has cleverly spun the story to make itself look innovative.
Published By Datamonitor
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21 Dec 2012 |
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Expert View
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In the US Bank of the West has enabled its mobile banking users to access their account details without logging in, while St.George Bank in Australia has done the same. This will lead to uptake by more providers, and other services following suit where there is less danger of account details being exposed to fraud.
Published By Datamonitor
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08 Apr 2013 |
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Expert View
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Banks all around the world are being forced to increase deposits in order to comply with the forthcoming Basel III rules on funding. Most have already begun to do so and this is increasing APR-based competition, which has squeezed bank margins even in countries like Australia that weathered the global financial crisis and its aftermath relatively well.
Published By Datamonitor
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10 Dec 2012 |
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Expert View
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Wealth manager Yellow Brick Road has entered into a deal with Macquarie Group, as part of which the latter will provide wholesale mortgage funding to Yellow Brick Road. The deal will see the wealth manager compete head-to-head with Australia's leading mortgage providers, with a strong focus on rate-based competition.
Published By Datamonitor
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19 Nov 2012 |
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Expert View
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Vegemite, one of the most popular food brands in Australia, has been forced to scrap the ill-fitting name 'iSnack2.0' after being lambasted both by consumers and the media. Despite the widespread criticism of the name and its withdrawal, Datamonitor views the intense media debate as a boon to a brand struggling with slowing sales.
Published By Datamonitor
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05 Oct 2009 |
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Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Ovum's research addresses the commercial impact of technology and market changes in telecoms, software and IT services.
Reports and briefs contain analyst driven analysis and opinion covering a specific market or issue.
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