Latest Intelligence in Asia-Pacific

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Type Product title / description Pub Price
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Mortgages are not all about price

The recent move among Australia's big banks to drop interest rates highlights the increased competition in the mortgage market. However, price isn't everything, and providers should not lose sight of factors such as brand image and customer service.

Published By Datamonitor
28 Jul 2014
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Coles to strike gold in personal loans

Australian supermarket Coles is planning to include personal loans within its financial range as of 2015, alongside its insurance and credit card offerings. With its strong brand and huge customer base, Coles should be a formidable competitor.

Published By Datamonitor
28 Jul 2014
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Australian parliament approves carbon tax cut

Australian Prime Minister Tony Abbot has finally actioned his election promise to cut the country's carbon tax imposed by the previous Labor government in 2012. Yet the tax repeal seems counterproductive to Australia's commitment to cutting its carbon emissions by 5% from 2000 levels by 2020, and could potentially lead to an insurmountable challenge in six years' time.

Published By Datamonitor
25 Jul 2014
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Westpac branches have high-value potential

As its competitors have continued to slash branch numbers, Westpac maintains its extensive bank network. Yet a shift in product focus might provide Westpac with the return on investment that other banks are shunning.

Published By Datamonitor
16 Jul 2014
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Lack of trust the greatest barrier to advice

Following the defeat of the FoFA disallowance motion in Australia, establishing trust in the advisor-client relationship is becoming more important than ever.

Published By Datamonitor
16 Jul 2014
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ASEAN banking scene takes shape

Malaysian banking groups CIMB, RHB Capital, and the Malaysian Banking Society are confirmed to be in three-way merger talks. The combined bank would be the largest player in Malaysia, eclipsing Maybank, the current market leader.

Published By Datamonitor
14 Jul 2014
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Low-income customers can be profitable

Although not the typical focus for banks, low-income customers may be the key to increasing overall customer satisfaction levels.

Published By Datamonitor
10 Jul 2014
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Brand-building key for Malaysian wealth managers

The significance of relationship managers' own contacts in acquiring new clients in Malaysia poses a challenge to private banks. To minimize this threat, effective brand-building and tailored customer engagement programs are critical.

Published By Datamonitor
01 Jul 2014
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Card-linked loyalty needs issuers on board

Card-linked schemes are crucial to success in loyalty, but a successful scheme depends upon a business model that funds offers using both issuer and merchant partners.

Published By Datamonitor
27 Jun 2014
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Who said insurance can't be innovative?

The birth of a new type of insurance is a rare occurrence within the UK market. Yet insurers abroad are developing ever more niche offerings, with China in particular setting an example as to how insurance can be innovative.

Published By Datamonitor
24 Jun 2014

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