Latest Intelligence on Retail Banking and Lending in Asia-Pacific

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Type Product title / description Pub Price
Expert View
Expert View

2007 will be one of the most challenging years in contact center outsourcing's history

Coming hot on the heels of UK bank Lloyds TSB's announcement that it is to move its contact center operations from Mumbai to the UK, a new report has revealed that contact center outsourcing providers are set to face tremendous challenges with the emergence of late-adopting vertical markets. Indeed, vendors are struggling to adapt industry-specific solutions to both new and established clients.

Published By Datamonitor
08 Mar 2007
Expert View
Expert View

2013: micro-managing finances through the mobile

Consumers attempting to stick to a budget have a number of tools available to them through their mobile phones to aid the management of their money. Regular micro-management of finances facilitates saving and keeps track of everyday spending. Third-party providers are currently leading the field but these tools are a clear next step for mainstream banking apps.

Published By Datamonitor
08 Jan 2013
CommentWire
CommentWire

ABN Amro: charging into the mass market in Singapore

Dutch bank ABN Amro has revealed intentions to significantly ramp up its credit card business in Singapore in 2007 by hiring more staff, launching new cards and targeting different market segments. While ABN Amro has significant experience outside its home country, Singapore's market is one of the world's most competitive credit card markets and the bank could struggle to achieve its aims here.

Published By Datamonitor
10 Jan 2007
Expert View
Expert View

Account portability in Australia is one step closer, but major challenges remain

One of the key objectives of the new banking reform launched by the Australian government is to conduct a feasibility study for implementing full account number portability. While this is a positive step for consumers, who will be able to keep their account numbers when switching providers, Datamonitor believes that there are major challenges which need to be addressed.

Published By Datamonitor
15 Dec 2010
Expert View
Expert View

Added-value services are key to premium positioning

Banks seeking to move from the status of commodity to premium providers should consider offering enhanced services such as rewards programs to improve customer loyalty and goodwill.

Published By Datamonitor
12 Jun 2013
CommentWire
CommentWire

AIG: lure of the Orient

AIG [AIG] intends to steal a march on its rivals by launching a credit card in China. The insurance giant is awaiting regulatory approval and is yet to announce whether it will introduce a card in local or foreign currency. This diversification away from insurance and towards personal finance should prove to be a profitable move.

Published By Datamonitor
08 Jan 2004
CommentWire
CommentWire

AMP: facing facts

Australian Life insurer and fund manager AMP has announced its plan to spin off its UK business in a plan to revive the group's flagging fortunes and concentrate on its core domestic market. If current market conditions continue, other companies may make similar plans.

Published By Datamonitor
01 May 2003
CommentWire
CommentWire

AMP: looks on the bright side of the credit crisis

AMP has announced that its earnings growth for 2008 is likely to be lower as a result of the global credit crisis. Although the Australian wealth manager agreed with several other banks that the worst of the crisis is likely to be over, Datamonitor feels that financial institutions in Australia should be cautious over the next 12 months as some of the world's leading economies slow down.

Published By Datamonitor
16 May 2008
CommentWire
CommentWire

AMP: marketing push to revive its retail banking brand

AMP is looking to redefine its retail banking business and to capitalize on the opportunity created from having fewer players in the market. To achieve this, the company has launched a new marketing campaign, focusing on an innovative transaction account. This novel product will attract consumer interest and Datamonitor expects other banks to develop similar accounts in the future.

Published By Datamonitor
05 Mar 2009
Expert View
Expert View

Ant Financial shakes up Chinese banks

Having received approval to set up its own banking entity by the Chinese regulator, Ant Financial Services has several advantages on its side when it comes to shaking up a market that has been dominated by the state banks.

Published By Datamonitor
22 Oct 2014

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